Moultrie Eye Center

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] When I called they give you a quote of a price true enough, but when I told the lady on the phone that I didn't have insurance she said they had a "set rate" for people no insurance which is $85- she never once mentioned anything about there being an additional amount added for a medical diagnosisShe specifically stated that beings I didn't have insurance it was $Not only was the price higher than what she told me, they were rude when I questioned the amountI am not the only patient that they have done this to, I'm the only one who spoke up about this issueIt's not right and they know itIt's a month before Christmas and I said that as well when I made the appointment if it would be higher I would wait to come in, she said the set rate amount was $and that's why I continued with the appointment

From: [redacted] Date: Fri, Nov 20, at 4:PMSubject: To: "[email protected]" Revdex.com Case # [redacted] We give a blanket quote to any patient on the phone and explain that an exam might warrant additional testing and or procedure If this occurs additional cost would incur Vision diagnosis’s verses medical diagnosis are billed at different E & M levels We have no way of knowing the possible diagnosis’s of patients not seen by the MD

Due to the misunderstanding, we will honor the $charge and refund the difference of $

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
When I called they give you a quote of a price true enough, but when I told the lady on the phone that I didn't have insurance she said they had a "set rate" for people no insurance which is $85- she never once mentioned anything about there being an additional amount added for a medical diagnosis. She specifically stated that beings I didn't have insurance it was $85. Not only was the price higher than what she told me, they were rude when I questioned the amount. I am not the only patient that they have done this to, I'm the only one who spoke up about this issue. It's not right and they know it. It's a month before Christmas and I said that as well when I made the appointment if it would be higher I would wait to come in, she said the set rate amount was $85 and that's why I continued with the appointment.

From: [redacted] 34); font-size: 12.8px; font-family: arial, sans-serif;">Date: Fri, Nov 20, 2015 at 4:24 PMSubject: To: "[email protected]" <[email protected]>
Revdex.com Case # [redacted]
 
We give a blanket quote to any patient on the phone and explain that an exam might warrant additional testing and or procedure.  If this occurs additional cost would incur.   Vision diagnosis’s verses medical diagnosis are billed at different E & M  levels.  We have no way of knowing the possible diagnosis’s of patients not seen by the MD.