[redacted] , In response to the conversation that you had with [redacted] we respond as follows: You stated that she claimed that items #1,2,3,5,were all completed which is part of the truthThis project was started to resolve damage from a leaky roofWe understand that the major complaint was the delays of this project which caused by both [redacted] and the reality faced by workers on this projectThe request for a full refund after workers on this project removed damaged structural elements and replaced them with new functional elements that you state she describes as completed is not fair and doesn’t make sense Further, we have evidence of the completion of items #1,2,3,but also the window sills not trim for item #(which would be part of finishing), and we also agree with Item #This work alone totals $5,worth of work plus required extra time and materials that has actually been completedTo accomplish these tasks all required materials were purchased including: Sheet rook materials, insulation (even though she upgraded the quality), windows sills, metal studs, and all related materials with had delivery chargesSpecifically, there was extra work that was added as follows Second floor repair of water damage to wall & ceiling in bedroom caused by another contractor Failed work by her plumber – Caused removal and re-installation of a wall Failure to move existing furniture and rubbish – Caused delay and we had to pay for moving expenses Additional sound proofing installation completed with additional labor Garbage removal costs were more than doubled due to multiple trips for loading and dumping construction debris Plumbing work required was additional to move pipe discovered when moving closet A variety of changes throughout the project that caused extra expenses The sum of this extra work is over $3,and was completed as requestedThis would total over $8,of time and expensesHowever, upon her complaints we responded by agreeing to a settlement of $3,The purpose of this settlement was to make up for time delays caused by misunderstanding of this project between client and contractor This settlement would allow both parties a fair resolution, and not unduly enrich one party or the other kind regards, Mount-Trial Construction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good Evening [redacted] , Sorry for the late responseMost of my day was spent gathering the necessary documentation requested of me by the [redacted] for my complaint against Mount TrialMount Trial continues to blatantly lie instead of acknowledging their wrong doingMy major complaint against this company in addition to delays is the fact that I was ripped off by them and they are completely dishonestThe only items completed per the agreement were items 1,2,3,5,and in the amount of $Mount Trial was to provide materialThere was no dlivery charges discussed or on my documentation provided by themI had to buy materials because after giving the company 50% down I was told by Mount Trial that there was no money to buy the additional material for my jobWhich brings me to the next lie told by Mount TrialI didn't hire or start any project with Mount Trial to resolve damage from a leaky roofThey were hired to do the work outlined in the documentation providedA matter of fact my home was upgraded with new roofing, waterproofing, and stucco of the entire top half of my home in by a licensed and insured companyThe work is still under warrantyThere is no structural damage to my home I wanted to upgrade and have more use of the spaceOnce again I'd like to point out that Mount- Trial didn't pay the electrician, finisher/ taper, or carpenter (the carpenter did all sheetrock, insulation,any framing work) I did out of my own pocketThe fact that the company wasn't paying these workers who it turns out are not actually employed by Mount Trial was the reason for the delaysI've asked that Mount Trial provide receipts for items purchased for my project as well as documentation (anything agreed and signed off by both of us) and I'm yet to see anythingAll that's being displayed is a lot of talk and smoke and mirrorsI'll go through each itemized lie told by Mount Trial below (Item #1) Mount Trial has never worked in any bedroom in my home on the second floor or any other floorThere's never been a leak in any ceiling in any bedroom of my homeThere was a small leak t the bottom of the window in my master bedroomThat window was installed by the company that installed new roofing, waterproofing, and stucco to the entire top portion of my home in They repaired the leak at no additional cost because the work is still under warrantyI can provide a notarized letter from the owner of the company to prove the repair was done by themI can also provide the company's name and phone number if Revdex.com would like to speak with them (Item # and #6) During the demolition of the first floor of my home upon removing a closet a water pipe was discoveredThe water pipe was located from floor to ceiling and about to inches away from the living room wallI asked Mount Trial to move the pipe so that it would be recessed behind the wall, making the wall completely flushThis was discussed in great detail, because I wanted to hang a flat screen tv on the wallI was told by Mount Trial they would need their plumber to assess the situation and get back to meI expressed to Mount Trial that unless the water pipe could be recessed behind the wall making the wall completely flush the pipe is NOT to be movedAfter their plumber assessed the job I was told what I requested would be done but that isn't what happenedTheir plumber moved the pipe about inches away from the wall so it was still protruding defeating the purpose entirelyI was then told a box would have to be built around the pipeI communicated to Mount Trial that this was unacceptableI told the company they could have their plumber come back and do what I requested from the beginning or I could find a licensed plumber to do the job properly myselfI was told by Mount Trial to get my own plumber which I didHe moved the pipe to the recessed position so that it would be behind the wallI can provide the receipt for payment for the work (Item #3) My furniture has always been in my homeThere was no discussion of furniture removalI was told that my items would be neatly coveredI've provided a couple pictures of my expensive Italian leather furniture to show how Mount Trial treated my things as well as the countertop in my kitchenIf furniture were an issue this should've been discussed prior to the start of the job or there should be some documentation that was signed off by both parties alerting me to the riskThe job could've been postponed if my furniture needed to be removed or if I didn't agree the job could've been cancelled before it was even started.These are just another example of Mount Trials lies in order to cover up their bad practices and the fact that they tok advantage of me because I'm a single woman (Item #4) I purchased ALL the insulation for my projectI can provide receiptsI purchased of the soundboard, were used in my homeI was told by Lloyd F [redacted] of Mount Trial that he would take the unused soundboard back to [redacted] in order to exchange it for more sheetrockI've never seen a receipt for the exchange or any additional sheet rock in my homeI asked several times for the receipt for my records and was told it would be provided but still never received itEach soundboard cost $plus taxOnce again I paid the carpenter Mount Trial did not (Item#5) I am the homeowner a price was given to me for garbage and I paid per our agreementI was told there would be a dumpsterIf due to unforeseen obstacles a dumpster couldn't be provided and that was an issue for the business the job could've been postponed or cancelledI'm not responsible for how the garbage is discarded (item#7) There were no changes to the projectI've asked multiple times for Mount Trial to provide documentation for their claimsWhere are the adjustments to the documentation to support their claims? It can't be provided because their is noneOnce again blatant lies and a poor attempt by these scam artist to rip me off I'd like to thank the Revdex.com and [redacted] for all that you've done to help in this matter but Mount Trial has proven to be extremely untrustworthy with several unethical business practicesThis has been proven by the examples above as well as by the notarized letter provided to me stating that they would pay me $by 6/*/for which they paid nothing and at that time I was taking a huge loss accepting thatI will continue to move forward through every avaiilble channel including but not limited to ***, social media, and television until I am paid what I'm owedThe Revdex.com was only the first stop on the trailAs stated previously I will not let this disgrace of a company rip me off of my hard earned money and if I can prevent one person from going through this same ordeal with them it will be well worth itMy home has been in disarray for more than a year at this point because of the foul practices of Mount TrialThat alone is worth more than the amount I'm requesting to be paid backThis is my home Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Mount-Trial Construction Inc[redacted] 245, 245);">Office: ###-###-#### [redacted] Fax: ###-###-#### [redacted] Mobile: [redacted] ***Email: [redacted] Revdex.com.org7/*/15To whom it may concern,I’m writing in response to complaint # [redacted] from [redacted] It’s regrettable that this situation has been escalated to a complaintHowever, I was made aware of this situation after the fact and have never conducted business in this wayThe complaint has outlined a mix of confusion with partial factsHer complaint has poor grammar, and is so embarrassing in her act of defame my good name even on social mediaFirst, [redacted] has known my son for many years and this was the main mistake for this projectSecond, the amount of work completed was more than was outlinedSpecially, there was excess trash created by this project and problems with the agreed site detailsTrash was hauled and disposed instead of the utilization of a dumpster due to [redacted] not making the appropriate accommodationsAdditionally, the delays were caused by a variety of delays on both the client and construction crewsi.e.- In construction the removal of garbage for a cli ent usually comes with a cost, in this case due to the familiarity no extra charge when extra trash was incurredAs noted, this is no way to conduct business, but this is the main issue dealt with on this project.The quality of our work and our name has never been questioned and the accusations at this time are irresponsible and disputedTo settle this complaint I agreed to appease [redacted] in the amount of $3,It was not my intention to let this settlement not be completed, but due to situations beyond my control this debt remains to be paidAs indicated this settlement was executed, and we will contact [redacted] to assure this debt is paid within the next days[redacted] has received 100% of what was paid for and would be unduly enriched to have a full refundI agreed to a settlement of $3,to keep the good name of Mount Trial and it’s embarrassing to have irresponsible accusationsFurthermore, the issues exposed by my son’s contract with this neighborhood acquaintance are not good business and I will provide resolution in a responsible manner.Kind Regards,Leeford F [redacted] President
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good Evening [redacted] , Sorry for the late responseMost of my day was spent gathering the necessary documentation requested of me by the [redacted] for my complaint against Mount TrialMount Trial continues to blatantly lie instead of acknowledging their wrong doingMy major complaint against this company in addition to delays is the fact that I was ripped off by them and they are completely dishonestThe only items completed per the agreement were items 1,2,3,5,and in the amount of $Mount Trial was to provide materialThere was no dlivery charges discussed or on my documentation provided by themI had to buy materials because after giving the company 50% down I was told by Mount Trial that there was no money to buy the additional material for my jobWhich brings me to the next lie told by Mount TrialI didn't hire or start any project with Mount Trial to resolve damage from a leaky roofThey were hired to do the work outlined in the documentation providedA matter of fact my home was upgraded with new roofing, waterproofing, and stucco of the entire top half of my home in by a licensed and insured companyThe work is still under warrantyThere is no structural damage to my home I wanted to upgrade and have more use of the spaceOnce again I'd like to point out that Mount- Trial didn't pay the electrician, finisher/ taper, or carpenter (the carpenter did all sheetrock, insulation,any framing work) I did out of my own pocketThe fact that the company wasn't paying these workers who it turns out are not actually employed by Mount Trial was the reason for the delaysI've asked that Mount Trial provide receipts for items purchased for my project as well as documentation (anything agreed and signed off by both of us) and I'm yet to see anythingAll that's being displayed is a lot of talk and smoke and mirrorsI'll go through each itemized lie told by Mount Trial below(Item #1) Mount Trial has never worked in any bedroom in my home on the second floor or any other floorThere's never been a leak in any ceiling in any bedroom of my homeThere was a small leak t the bottom of the window in my master bedroomThat window was installed by the company that installed new roofing, waterproofing, and stucco to the entire top portion of my home in They repaired the leak at no additional cost because the work is still under warrantyI can provide a notarized letter from the owner of the company to prove the repair was done by themI can also provide the company's name and phone number if Revdex.com would like to speak with them(Item # and #6) During the demolition of the first floor of my home upon removing a closet a water pipe was discoveredThe water pipe was located from floor to ceiling and about to inches away from the living room wallI asked Mount Trial to move the pipe so that it would be recessed behind the wall, making the wall completely flushThis was discussed in great detail, because I wanted to hang a flat screen tv on the wallI was told by Mount Trial they would need their plumber to assess the situation and get back to meI expressed to Mount Trial that unless the water pipe could be recessed behind the wall making the wall completely flush the pipe is NOT to be movedAfter their plumber assessed the job I was told what I requested would be done but that isn't what happenedTheir plumber moved the pipe about inches away from the wall so it was still protruding defeating the purpose entirelyI was then told a box would have to be built around the pipeI communicated to Mount Trial that this was unacceptableI told the company they could have their plumber come back and do what I requested from the beginning or I could find a licensed plumber to do the job properly myselfI was told by Mount Trial to get my own plumber which I didHe moved the pipe to the recessed position so that it would be behind the wallI can provide the receipt for payment for the work(Item #3) My furniture has always been in my homeThere was no discussion of furniture removalI was told that my items would be neatly coveredI've provided a couple pictures of my expensive Italian leather furniture to show how Mount Trial treated my things as well as the countertop in my kitchenIf furniture were an issue this should've been discussed prior to the start of the job or there should be some documentation that was signed off by both parties alerting me to the riskThe job could've been postponed if my furniture needed to be removed or if I didn't agree the job could've been cancelled before it was even started.These are just another example of Mount Trials lies in order to cover up their bad practices and the fact that they tok advantage of me because I'm a single woman(Item #4) I purchased ALL the insulation for my projectI can provide receiptsI purchased of the soundboard, were used in my homeI was told by Lloyd F [redacted] of Mount Trial that he would take the unused soundboard back to [redacted] in order to exchange it for more sheetrockI've never seen a receipt for the exchange or any additional sheet rock in my homeI asked several times for the receipt for my records and was told it would be provided but still never received itEach soundboard cost $plus taxOnce again I paid the carpenter Mount Trial did not(Item#5) I am the homeowner a price was given to me for garbage and I paid per our agreementI was told there would be a dumpsterIf due to unforeseen obstacles a dumpster couldn't be provided and that was an issue for the business the job could've been postponed or cancelledI'm not responsible for how the garbage is discarded (item#7) There were no changes to the projectI've asked multiple times for Mount Trial to provide documentation for their claimsWhere are the adjustments to the documentation to support their claims? It can't be provided because their is noneOnce again blatant lies and a poor attempt by these scam artist to rip me off I'd like to thank the Revdex.com and [redacted] for all that you've done to help in this matter but Mount Trial has proven to be extremely untrustworthy with several unethical business practicesThis has been proven by the examples above as well as by the notarized letter provided to me stating that they would pay me $by 6/*/for which they paid nothing and at that time I was taking a huge loss accepting thatI will continue to move forward through every avaiilble channel including but not limited to ***, social media, and television until I am paid what I'm owedThe Revdex.com was only the first stop on the trailAs stated previously I will not let this disgrace of a company rip me off of my hard earned money and if I can prevent one person from going through this same ordeal with them it will be well worth itMy home has been in disarray for more than a year at this point because of the foul practices of Mount TrialThat alone is worth more than the amount I'm requesting to be paid backThis is my home Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] , In response to the conversation that you had with [redacted] we respond as follows: You stated that she claimed that items #1,2,3,5,were all completed which is part of the truthThis project was started to resolve damage from a leaky roofWe understand that the major complaint was the delays of this project which caused by both [redacted] and the reality faced by workers on this projectThe request for a full refund after workers on this project removed damaged structural elements and replaced them with new functional elements that you state she describes as completed is not fair and doesn’t make sense Further, we have evidence of the completion of items #1,2,3,but also the window sills not trim for item #(which would be part of finishing), and we also agree with Item #This work alone totals $5,worth of work plus required extra time and materials that has actually been completedTo accomplish these tasks all required materials were purchased including: Sheet rook materials, insulation (even though she upgraded the quality), windows sills, metal studs, and all related materials with had delivery chargesSpecifically, there was extra work that was added as follows Second floor repair of water damage to wall & ceiling in bedroom caused by another contractor Failed work by her plumber – Caused removal and re-installation of a wall Failure to move existing furniture and rubbish – Caused delay and we had to pay for moving expenses Additional sound proofing installation completed with additional labor Garbage removal costs were more than doubled due to multiple trips for loading and dumping construction debris Plumbing work required was additional to move pipe discovered when moving closet A variety of changes throughout the project that caused extra expenses The sum of this extra work is over $3,and was completed as requestedThis would total over $8,of time and expensesHowever, upon her complaints we responded by agreeing to a settlement of $3,The purpose of this settlement was to make up for time delays caused by misunderstanding of this project between client and contractor This settlement would allow both parties a fair resolution, and not unduly enrich one party or the other kind regards, Mount-Trial Construction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good Evening [redacted] , Sorry for the late responseMost of my day was spent gathering the necessary documentation requested of me by the [redacted] for my complaint against Mount TrialMount Trial continues to blatantly lie instead of acknowledging their wrong doingMy major complaint against this company in addition to delays is the fact that I was ripped off by them and they are completely dishonestThe only items completed per the agreement were items 1,2,3,5,and in the amount of $Mount Trial was to provide materialThere was no dlivery charges discussed or on my documentation provided by themI had to buy materials because after giving the company 50% down I was told by Mount Trial that there was no money to buy the additional material for my jobWhich brings me to the next lie told by Mount TrialI didn't hire or start any project with Mount Trial to resolve damage from a leaky roofThey were hired to do the work outlined in the documentation providedA matter of fact my home was upgraded with new roofing, waterproofing, and stucco of the entire top half of my home in by a licensed and insured companyThe work is still under warrantyThere is no structural damage to my home I wanted to upgrade and have more use of the spaceOnce again I'd like to point out that Mount- Trial didn't pay the electrician, finisher/ taper, or carpenter (the carpenter did all sheetrock, insulation,any framing work) I did out of my own pocketThe fact that the company wasn't paying these workers who it turns out are not actually employed by Mount Trial was the reason for the delaysI've asked that Mount Trial provide receipts for items purchased for my project as well as documentation (anything agreed and signed off by both of us) and I'm yet to see anythingAll that's being displayed is a lot of talk and smoke and mirrorsI'll go through each itemized lie told by Mount Trial below (Item #1) Mount Trial has never worked in any bedroom in my home on the second floor or any other floorThere's never been a leak in any ceiling in any bedroom of my homeThere was a small leak t the bottom of the window in my master bedroomThat window was installed by the company that installed new roofing, waterproofing, and stucco to the entire top portion of my home in They repaired the leak at no additional cost because the work is still under warrantyI can provide a notarized letter from the owner of the company to prove the repair was done by themI can also provide the company's name and phone number if Revdex.com would like to speak with them (Item # and #6) During the demolition of the first floor of my home upon removing a closet a water pipe was discoveredThe water pipe was located from floor to ceiling and about to inches away from the living room wallI asked Mount Trial to move the pipe so that it would be recessed behind the wall, making the wall completely flushThis was discussed in great detail, because I wanted to hang a flat screen tv on the wallI was told by Mount Trial they would need their plumber to assess the situation and get back to meI expressed to Mount Trial that unless the water pipe could be recessed behind the wall making the wall completely flush the pipe is NOT to be movedAfter their plumber assessed the job I was told what I requested would be done but that isn't what happenedTheir plumber moved the pipe about inches away from the wall so it was still protruding defeating the purpose entirelyI was then told a box would have to be built around the pipeI communicated to Mount Trial that this was unacceptableI told the company they could have their plumber come back and do what I requested from the beginning or I could find a licensed plumber to do the job properly myselfI was told by Mount Trial to get my own plumber which I didHe moved the pipe to the recessed position so that it would be behind the wallI can provide the receipt for payment for the work (Item #3) My furniture has always been in my homeThere was no discussion of furniture removalI was told that my items would be neatly coveredI've provided a couple pictures of my expensive Italian leather furniture to show how Mount Trial treated my things as well as the countertop in my kitchenIf furniture were an issue this should've been discussed prior to the start of the job or there should be some documentation that was signed off by both parties alerting me to the riskThe job could've been postponed if my furniture needed to be removed or if I didn't agree the job could've been cancelled before it was even started.These are just another example of Mount Trials lies in order to cover up their bad practices and the fact that they tok advantage of me because I'm a single woman (Item #4) I purchased ALL the insulation for my projectI can provide receiptsI purchased of the soundboard, were used in my homeI was told by Lloyd F [redacted] of Mount Trial that he would take the unused soundboard back to [redacted] in order to exchange it for more sheetrockI've never seen a receipt for the exchange or any additional sheet rock in my homeI asked several times for the receipt for my records and was told it would be provided but still never received itEach soundboard cost $plus taxOnce again I paid the carpenter Mount Trial did not (Item#5) I am the homeowner a price was given to me for garbage and I paid per our agreementI was told there would be a dumpsterIf due to unforeseen obstacles a dumpster couldn't be provided and that was an issue for the business the job could've been postponed or cancelledI'm not responsible for how the garbage is discarded (item#7) There were no changes to the projectI've asked multiple times for Mount Trial to provide documentation for their claimsWhere are the adjustments to the documentation to support their claims? It can't be provided because their is noneOnce again blatant lies and a poor attempt by these scam artist to rip me off I'd like to thank the Revdex.com and [redacted] for all that you've done to help in this matter but Mount Trial has proven to be extremely untrustworthy with several unethical business practicesThis has been proven by the examples above as well as by the notarized letter provided to me stating that they would pay me $by 6/*/for which they paid nothing and at that time I was taking a huge loss accepting thatI will continue to move forward through every avaiilble channel including but not limited to ***, social media, and television until I am paid what I'm owedThe Revdex.com was only the first stop on the trailAs stated previously I will not let this disgrace of a company rip me off of my hard earned money and if I can prevent one person from going through this same ordeal with them it will be well worth itMy home has been in disarray for more than a year at this point because of the foul practices of Mount TrialThat alone is worth more than the amount I'm requesting to be paid backThis is my home Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Mount-Trial Construction Inc[redacted] 245, 245);">Office: ###-###-#### [redacted] Fax: ###-###-#### [redacted] Mobile: [redacted] ***Email: [redacted] Revdex.com.org7/*/15To whom it may concern,I’m writing in response to complaint # [redacted] from [redacted] It’s regrettable that this situation has been escalated to a complaintHowever, I was made aware of this situation after the fact and have never conducted business in this wayThe complaint has outlined a mix of confusion with partial factsHer complaint has poor grammar, and is so embarrassing in her act of defame my good name even on social mediaFirst, [redacted] has known my son for many years and this was the main mistake for this projectSecond, the amount of work completed was more than was outlinedSpecially, there was excess trash created by this project and problems with the agreed site detailsTrash was hauled and disposed instead of the utilization of a dumpster due to [redacted] not making the appropriate accommodationsAdditionally, the delays were caused by a variety of delays on both the client and construction crewsi.e.- In construction the removal of garbage for a cli ent usually comes with a cost, in this case due to the familiarity no extra charge when extra trash was incurredAs noted, this is no way to conduct business, but this is the main issue dealt with on this project.The quality of our work and our name has never been questioned and the accusations at this time are irresponsible and disputedTo settle this complaint I agreed to appease [redacted] in the amount of $3,It was not my intention to let this settlement not be completed, but due to situations beyond my control this debt remains to be paidAs indicated this settlement was executed, and we will contact [redacted] to assure this debt is paid within the next days[redacted] has received 100% of what was paid for and would be unduly enriched to have a full refundI agreed to a settlement of $3,to keep the good name of Mount Trial and it’s embarrassing to have irresponsible accusationsFurthermore, the issues exposed by my son’s contract with this neighborhood acquaintance are not good business and I will provide resolution in a responsible manner.Kind Regards,Leeford F [redacted] President
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good Evening [redacted] , Sorry for the late responseMost of my day was spent gathering the necessary documentation requested of me by the [redacted] for my complaint against Mount TrialMount Trial continues to blatantly lie instead of acknowledging their wrong doingMy major complaint against this company in addition to delays is the fact that I was ripped off by them and they are completely dishonestThe only items completed per the agreement were items 1,2,3,5,and in the amount of $Mount Trial was to provide materialThere was no dlivery charges discussed or on my documentation provided by themI had to buy materials because after giving the company 50% down I was told by Mount Trial that there was no money to buy the additional material for my jobWhich brings me to the next lie told by Mount TrialI didn't hire or start any project with Mount Trial to resolve damage from a leaky roofThey were hired to do the work outlined in the documentation providedA matter of fact my home was upgraded with new roofing, waterproofing, and stucco of the entire top half of my home in by a licensed and insured companyThe work is still under warrantyThere is no structural damage to my home I wanted to upgrade and have more use of the spaceOnce again I'd like to point out that Mount- Trial didn't pay the electrician, finisher/ taper, or carpenter (the carpenter did all sheetrock, insulation,any framing work) I did out of my own pocketThe fact that the company wasn't paying these workers who it turns out are not actually employed by Mount Trial was the reason for the delaysI've asked that Mount Trial provide receipts for items purchased for my project as well as documentation (anything agreed and signed off by both of us) and I'm yet to see anythingAll that's being displayed is a lot of talk and smoke and mirrorsI'll go through each itemized lie told by Mount Trial below(Item #1) Mount Trial has never worked in any bedroom in my home on the second floor or any other floorThere's never been a leak in any ceiling in any bedroom of my homeThere was a small leak t the bottom of the window in my master bedroomThat window was installed by the company that installed new roofing, waterproofing, and stucco to the entire top portion of my home in They repaired the leak at no additional cost because the work is still under warrantyI can provide a notarized letter from the owner of the company to prove the repair was done by themI can also provide the company's name and phone number if Revdex.com would like to speak with them(Item # and #6) During the demolition of the first floor of my home upon removing a closet a water pipe was discoveredThe water pipe was located from floor to ceiling and about to inches away from the living room wallI asked Mount Trial to move the pipe so that it would be recessed behind the wall, making the wall completely flushThis was discussed in great detail, because I wanted to hang a flat screen tv on the wallI was told by Mount Trial they would need their plumber to assess the situation and get back to meI expressed to Mount Trial that unless the water pipe could be recessed behind the wall making the wall completely flush the pipe is NOT to be movedAfter their plumber assessed the job I was told what I requested would be done but that isn't what happenedTheir plumber moved the pipe about inches away from the wall so it was still protruding defeating the purpose entirelyI was then told a box would have to be built around the pipeI communicated to Mount Trial that this was unacceptableI told the company they could have their plumber come back and do what I requested from the beginning or I could find a licensed plumber to do the job properly myselfI was told by Mount Trial to get my own plumber which I didHe moved the pipe to the recessed position so that it would be behind the wallI can provide the receipt for payment for the work(Item #3) My furniture has always been in my homeThere was no discussion of furniture removalI was told that my items would be neatly coveredI've provided a couple pictures of my expensive Italian leather furniture to show how Mount Trial treated my things as well as the countertop in my kitchenIf furniture were an issue this should've been discussed prior to the start of the job or there should be some documentation that was signed off by both parties alerting me to the riskThe job could've been postponed if my furniture needed to be removed or if I didn't agree the job could've been cancelled before it was even started.These are just another example of Mount Trials lies in order to cover up their bad practices and the fact that they tok advantage of me because I'm a single woman(Item #4) I purchased ALL the insulation for my projectI can provide receiptsI purchased of the soundboard, were used in my homeI was told by Lloyd F [redacted] of Mount Trial that he would take the unused soundboard back to [redacted] in order to exchange it for more sheetrockI've never seen a receipt for the exchange or any additional sheet rock in my homeI asked several times for the receipt for my records and was told it would be provided but still never received itEach soundboard cost $plus taxOnce again I paid the carpenter Mount Trial did not(Item#5) I am the homeowner a price was given to me for garbage and I paid per our agreementI was told there would be a dumpsterIf due to unforeseen obstacles a dumpster couldn't be provided and that was an issue for the business the job could've been postponed or cancelledI'm not responsible for how the garbage is discarded (item#7) There were no changes to the projectI've asked multiple times for Mount Trial to provide documentation for their claimsWhere are the adjustments to the documentation to support their claims? It can't be provided because their is noneOnce again blatant lies and a poor attempt by these scam artist to rip me off I'd like to thank the Revdex.com and [redacted] for all that you've done to help in this matter but Mount Trial has proven to be extremely untrustworthy with several unethical business practicesThis has been proven by the examples above as well as by the notarized letter provided to me stating that they would pay me $by 6/*/for which they paid nothing and at that time I was taking a huge loss accepting thatI will continue to move forward through every avaiilble channel including but not limited to ***, social media, and television until I am paid what I'm owedThe Revdex.com was only the first stop on the trailAs stated previously I will not let this disgrace of a company rip me off of my hard earned money and if I can prevent one person from going through this same ordeal with them it will be well worth itMy home has been in disarray for more than a year at this point because of the foul practices of Mount TrialThat alone is worth more than the amount I'm requesting to be paid backThis is my home Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]