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Mount Washington Care Center

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Mount Washington Care Center Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:

 
I’m sorry I had to complain to our people. I see that he’s convinced you he’s done a great job. Good I get it. I signed his paper as he just sent me the papers to prove it. I took his word for it. So I don’t have a leg to stand on. It’s OK, I’ll deal with his great job. I’m sorry he’s sick: I just thought maybe his whole crew wasn’t sick too. Just to let you know he’s been putting me off for 5 months now. I just didn’t want him to come in the winter months. It’s my fault that I let him install windows in January. So forget I wrote to you all. I never wanted to get anything that was not coming to us. I just wanted him to fix his mess. I pay my loan every month and will. Too bad someone can’t come up to see his professional job. So thanks for listening. Take Care. Sorry I write to you

In reference to the above complaint, Please note the information as supplied in the attch with Ref number #1 and #5. June 29, 2015 contract dated for agreed repair work to be done. June 30th completion of satisfied repair work as signed by client [redacted]. It should be understood a project that...

originally cost 5,941.00 received over 2000.00 in repair which is backed up with documents #2, 3 4A, 4B & 4C. The customer received beyond everything deserved. The Woodmaster person that the client has been communicating with has been ill and is still in the hospital. Woodmaster has every intention of intention of adjusting a lock and or window per our customer commitment. wood master will not recognize or pursue anything to do with heating bills and / or blinds. Should you need anything else you can either email me or call me at [redacted]. Monday through Thursday 8:00am to 4:30pm or Friday 9:00am to 2:00pm.  Best Regards

I spoke with [redacted] this morning, and apologized for any confusion and inconvenience that had been caused. I let her know that we had issued a credit to the month of December in the amount of $140.00, which [redacted] said was acceptable. A revised invoice was sent to [redacted] today, reflecting the...

original billing amount of $350.00, a credit of $140.00, and a final amount due for December of $210.00. This was accepted by both parties in this matter. The issue is considered resolved by both parties.

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