Mountain Air Organic Beds

Business will not refund our money but have received and destroyed our purchase as of dateWill not answer emails either We purchased an Organic Bed long distance We had days according to their policy and a verbal extension by [redacted] .We decided to return our purchase.Because we did not like the bed.Paid for the trucking company return.Tracked the return.Inquired as to their receipt of said return.Heard from [redacted] weeks laterStating that upon inspection, they had destroyed the bed as it was a bio hazard.Stating Urine, dog hair and sun damage.So called sun damage was present when we received it.Urine? I don't think so.Dog hair? yes, as my husband was trying to package and box it probably.I replied to [redacted] email and she will not respond.She will not confirm or deny a refund.I finally told her that I was contacting you to hopefully resolve this matter.I knew I wasn't going to receive our entire purchase amount because [redacted] was going to charge us for S&H to

Business will not refund our money but have received and destroyed our purchase as of dateWill not answer emails either
We purchased an Organic Bed long distance We had days according to their policy and a verbal extension by ***.We decided to return our purchase.Because we did not like the bed.Paid for the trucking company return.Tracked the return.Inquired as to their receipt of said return.Heard from *** weeks laterStating that upon inspection, they had destroyed the bed as it was a bio hazard.Stating Urine, dog hair and sun damage.So called sun damage was present when we received it.Urine? I don't think so.Dog hair? yes, as my husband was trying to package and box it probably.I replied to *** email and she will not respond.She will not confirm or deny a refund.I finally told her that I was contacting you to hopefully resolve this matter.I knew I wasn't going to receive our entire purchase amount because *** was going to charge us for S&H to