Mountain Magnolia Inn, Suites & Restaurant

We left [redacted] a message today as we have a replacement screen in stock now and are able to replace her screen

Consumer response taken over the phone by Revdex.com staff 12/10/15. Consumer would like them to replace the screen with another used screenShe asks that they call when the screen is available and she will bring her laptop in for service

We did replaced the screen for the client with a used screen as she requested We did offer a replacement with a new screen at the time of the repair and that would have costed $more than a used screen The used screen that we installed in her computer in my professional opinion
is in perfect working order for a used screen The little white spots that she is referring are very hard to see and are actually normal, especially for a used screen They are caused by dead pixels as I explained to her when she came in after the repair It is for some new LCD screens to have dead pixels and is acceptable per industry standards I explained to her that the screen was fine and that if it did indeed go out it would be covered by our day warranty When she picked up her laptop she didn't take the old cracked screen with her and had already been disposed of So if we were to take out the replacement screen we would have no other screen to put in it's place. We are not here to gouge clients for money are we are very fair with our pricing and go above and beyond for all of our clients When you came in if I felt that there was something wrong with your screen that is not acceptable for a used screen, we would have been able to come up with a solution for you We live in the community and are here to help the community I am willing to replace the screen with another used one or if she wants to go with a new one it will cost $more She will have to wait for us to get a used screen in, which I am willing to order

We left *** a message today as we have a replacement screen in stock now and are able to replace her screen