Mountain Thunder Coffee Plantation Int'l, Inc.

SEE ATTACHED COPY OF REFUND TRANSACTION (DATED 10/24/16) AND EMAIL CONVERSATION WITH CUSTOMER *** *** (DATED 10/24/16)(ATTACHED FILE: *** *** 1)AS SOON AS HE REQUESTED A REFUND, WE ISSUED THE REFUND.YOU WILL SEE IN THE EMAIL CONVERSATION - HE DID NOT REQUEST A REFUND UNTIL I ASKED
HIM WHAT HE WOULD PREFER: - WAIT FOR THE COFFEE TO ROAST, OR - CANCEL AND REFUNDHE HAD ALREADY FILED THIS COMPLAINT BEFORE WE KNEW HE WANTED TO CANCEL AND REFUND.WHEN HE CONFIRMED THAT HE PREFERRED TO CANCEL AND REFUND, WE REFUNDED RIGHT AWAY.I WILL ALSO INCLUDE EARLIER EMAIL CONVERSATION LEADING UP TO THE REFUND(ATTACHED FILE: *** *** 2)THANKS,BRYCEMOUNTAIN THUNDER THANKS, BRYCEMOUNTAIN THUNDER