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Mountain View Auto Body

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Reviews Mountain View Auto Body

Mountain View Auto Body Reviews (1)

This place is awefull!!!
Do not trust your vehicle with them.
maybe for a small scratch, but anything involving a major repair, do NOT use this company.
I was in an accident, the front of my vehicle was pushed onto the motor. I brought my vehicle into Mt View with major front end damage.
[redacted] the shop foreman runs the place. He told me he runs it and the owner is never there. Also while I was there at a different time [redacted] told a different customer the same thing when she asked where the owner was, and [redacted] said that the owner is never there and he runs the shop. He refused to let me contact the owner.
My vehicle was never fixed correctly. They state they have a lifetime warranty. Their warrenty is worthless. I brought my vehicle back and they still didn't fix what they didn't fix the first time, and they did not fix their 1/2 fast work.
The doors were not aligned correctly.
After Mt View so called repaired my vehicle . I told them my vehicle was over heating, Mt View said no nothing wrong with it, its my imagination. I had to bring my vehicle to the dealer immediately after the repairs were done on it. The damaged fan was replace by Mt View, but they did not replace the broken fan clutch. Again the front end was mushed onto the engine, so both items were damaged, they only replaced one.
When Mt View was working on my vehicle they called me up because they could not get the steering wheel to be centered with the steering. I had to bring it on my own to another shop, (wheel alignment shop) to have the alignment done correctly.
They never replaced the self adjusting arm on the ac. I told them that, and when they had the vehicle the 2nd time, they still did not replace it. The self adjusting arm was bent from the accident.
They repaired the passenger side door,the window is binding up.
The suspension was not adjusted correctly.
And the cheap radiator they used to replace was an additional cause to the overheating issue.
plus a list of other items
When I talked to the lawyer, and the state of nj, I then called Mt View to get their insurance information to start the legal process.
Who ever answered the phone refused to give me the info, even though it is law. Then she put [redacted] on the phone. At first he refused to give me the info, then finally gave me the insurance info for Mt View.
Few days later I received a certified letter from the owner stating if I had a problem I should have contacted him.
Again when I asked [redacted] how to contact the owner, [redacted] said he runs the shop and the owner never comes in, but once I asked for their insurance info because I was going to take legal action against them, the owner contacted me.
My vehicle over heated, and with the list of other issues my vehicle has been parked and not driven since.
If you do NOT want the same thing to happen to you, do not use them.
And after 3 years the paint in the door pealed and my vehicle started to rust

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Description: Auto Repair & Service

Address: 76 Mountain View Blvd, Wayne, New Jersey, United States, 07470


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