Thanks for forwarding the response from Debras Dog House. I will contact [redacted] about the refund as suggested. It might be noteworthy that in 2 years I have completed 95 individual transactions on [redacted] for various goods and services. I have never experienced such ineptitude with any of the providers from whom I received services. Hopefully this was an aberration in the conduct of their business. I appreciate your effort.
Business states that they have contacted [redacted]. After discussing the matter, [redacted] has decided to refund the customer directly. Business completely disagrees with the statements made by the consumer and admits no fault in the matter. It is unfortunate this customer feels the shop is...
undersized. In actuality, it is very large and open creating a stress free environment for the pets and their owners they service. The business tries its best to meet the needs of all its customers but in this case that was not possible. Business believes that it is best for both parties to part ways as it is apparent that the customer needs were not met to her satisfaction. Additionally, we would like to state that there is a reason the shop has been voted top 20 customer pick for best grooming by KCRA A List. The business prides itself in the service it provides and makes every effort to meet every customer's needs. The business has been accredited with the Revdex.com for over 10 years and this is the first complaint it has received in that time. Business would like to state that their reputation speaks for itself and their customers have approved of their exceptional services.
Thanks for forwarding the response from Debras Dog House. I will contact [redacted] about the refund as suggested. It might be noteworthy that in 2 years I have completed 95 individual transactions on [redacted] for various goods and services. I have never experienced such ineptitude with any of the providers from whom I received services. Hopefully this was an aberration in the conduct of their business. I appreciate your effort.
Business states that they have contacted [redacted]. After discussing the matter, [redacted] has decided to refund the customer directly. Business completely disagrees with the statements made by the consumer and admits no fault in the matter. It is unfortunate this customer feels the shop is...
undersized. In actuality, it is very large and open creating a stress free environment for the pets and their owners they service. The business tries its best to meet the needs of all its customers but in this case that was not possible. Business believes that it is best for both parties to part ways as it is apparent that the customer needs were not met to her satisfaction. Additionally, we would like to state that there is a reason the shop has been voted top 20 customer pick for best grooming by KCRA A List. The business prides itself in the service it provides and makes every effort to meet every customer's needs. The business has been accredited with the Revdex.com for over 10 years and this is the first complaint it has received in that time. Business would like to state that their reputation speaks for itself and their customers have approved of their exceptional services.