Complaint: [redacted] I am rejecting this response because: First, each time they came to check the problem, not once did they go up on the roof to fully check the electrical work performed by their contracted install electrician After much frustration, the original electrician contracted by Mountain West did not do it correctly The original contracted electrician was from [redacted] , [redacted] The electrical work performed was sub standard and faulty The final technician sent after this complaint was submitted has now broken the unit and it no longer works at all The unit does not operate after the technician attempted to "fix" the problem Again, we have paid for a Non functioning unit The electrical issue has been corrected at our own expense and we will pursue resolution legally should this complaint not be resolved via Revdex.com Regards, [redacted] And [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]
Complaint: [redacted] I am rejecting this response because: First, each time they came to check the problem, not once did they go up on the roof to fully check the electrical work performed by their contracted install electrician After much frustration, the original electrician contracted by Mountain West did not do it correctly The original contracted electrician was from [redacted] , [redacted] The electrical work performed was sub standard and faulty The final technician sent after this complaint was submitted has now broken the unit and it no longer works at all The unit does not operate after the technician attempted to "fix" the problem Again, we have paid for a Non functioning unit The electrical issue has been corrected at our own expense and we will pursue resolution legally should this complaint not be resolved via Revdex.com Regards, [redacted] And [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]