Mountainside Motorsports

A problem was brought to my attention through a Revdex.com letter. A customer, [redacted], tried toretum a thermometer which she had purchased from us. A them10meter is normally not areturnable product due to health issues and she did not have a receipt of purchase. My associateswere follovriug our...

protocol. After questioning my people about what happened I determined Ineeded to speak with [redacted] to evaluate some extenuating circumstances which may apply.She and I discussed the matter as I gathered more information about the incident. I found thatthere was nothing done itbproperly by my staff but, in good faith came to a mutually satisfyingarrangement with [redacted].