Move Master

Review: Move Masters recently moved two storage units from the City to [redacted], NY, for which they were paid and tipped generously. The move was OK-- there were many things that we turned our heads away from (on this trip and many moves before). The one thing I did say is that some things of mine seemed missing from the house. The most important thing was a small carved table that I bought in East Africa, and which has traveled all the way to the U.S with no problem until now. I wrote to [redacted] the [redacted] who normally responds immediately and he wrote back that they would mail the table. A week goes by. I write to ask for tracking number or details on table. Silence. I write again. Nothing. I ask him to respond within three days. I leave voice messages. SILENCE.Desired Settlement: I want my TABLE BACK. That's what I want. I want my table back in one piece. I saw it LEAVE the storage facility and go onto their truck. Never saw it again. Also never saw movers who do not have their own lights to check the inside of their trucks before pulling off. I have forgiven countless broken and damaged items, storage facilities packed in the craziest, least protective way for the stored items. If my table is broken or cannot be replaced, I want the cost of moving refunded to me. It is a very valuable piece. I want it back ASAP. This way of dealing with regular customers is very irresponsible.