Movers Movers

Movers Movers came out today and pretty much did everything single-handedlyThey all worked hard and diligently for over TWELVE hours and yet they all remained very kind and helpful and willing to do anything they couldThis moving company is extremely impressiveThey get the job done, they do it quickly and with great care, and they work with the owners every minute so that they know what is wantedI would strongly recommend Movers Movers anytime someone needed help in moving...and would call them again if I ever needed help moving

IDear [redacted] I have received your complaint from the Revdex.com, and looked into your concerns.Although a credit of $was noted as being issued to your credit card, I was unable to locate it in our reconciliations I have issued you a credit for $on 3/8/2016.This is a reversal of the $and an additional $36.15.I will explain the breakdown of your invoice.Your move was a day move with night storage.The first day was packing up and loading your household onto our truck.One night storage on the truck.Second day is the trip to the new location and unloading the truckYour original destination had a distance of miles and a trip time of hours and minutes.Your destination on move day had a distance of miles and a trip time of hours and minutes(I used google maps).Hourly rate for movers and truck is $Truck fee is $295.0019% fuel charge on total of invoiceStorage on truck is $per night Day one hoursStorage Day Two hours (minutes unloading)Truck fee19% fuel charge$total without adjustmentsWe adjusted your Invoice by $117.00Your adjusted total is now $1,105.71Thank you,MonicaMovers Movers [redacted]

Do not use,, Took advantage of my wife while I was out of townThey sent men to move items miles and it took them hoursThey send day laborers that did not know how to moveof the items were staged at the front door, did not know how to get the fridge out the front doorWas charged extra to have a baby grand moved and did not send anyone that knew hoe to do so, crew stood around and waited for owner to show up to move the piano (padding the bill)Dishnest company!!!!

Dear Revdex.com, Upon receiving your notification, we quickly contacted the customer and we were able to come to an agreement that was to both of our satisfactionThank you, MonicaMovers Movers llc

I 0.0001pt;">Dear [redacted] I have received your complaint from the Revdex.com, and looked into your concernsAlthough a credit of $was noted as being issued to your credit card, I was unable to locate it in our reconciliations I have issued you a credit for $on 3/8/This is a reversal of the $and an additional $I will explain the breakdown of your invoiceYour move was a day move with night storageThe first day was packing up and loading your household onto our truckOne night storage on the truckSecond day is the trip to the new location and unloading the truck Your original destination had a distance of miles and a trip time of hours and minutesYour destination on move day had a distance of miles and a trip time of hours and minutes(I used google maps)Hourly rate for movers and truck is $ Truck fee is $19% fuel charge on total of invoice Storage on truck is $per night Day one hours Storage Day Two hours (minutes unloading) Truck fee 19% fuel charge $total without adjustments We adjusted your Invoice by $Your adjusted total is now $1,Thank you, Monica Movers Movers [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

scratched furniture , scratched leather furniture , scratched walls , dropped and broke the tv - the worst is the 2 guys (not 3 as requested) stole approx. $1000 worth of jewelery from my nightstand including my wedding band ! filed police report. company will not respond to calls for claims for damages .avoid this scam outfit !

I
0.0001pt;">Dear [redacted]
I have received your complaint from the Revdex.com, and looked into your concerns.
Although a credit of $117.00 was noted as being issued to your credit card, I was unable to locate it in our reconciliations.  I have issued you a credit for $117.00 on 3/8/2016.
This is a reversal of the $80.85 and an additional $36.15.
I will explain the breakdown of your invoice.
Your move was a 2 day move with 1 night storage.
The first day was packing up and loading your household onto our truck.
One night storage on the truck.
Second day is the trip to the new location and unloading the truck
Your original destination had a distance of 395 miles and a trip time of 5 hours and 54 minutes.
Your destination on move day had a distance of 329 miles and a trip time of 5 hours and 10 minutes. (I used google maps).
Hourly rate for 2 movers and 1 truck is $65.99. 
Truck fee is $295.00
19% fuel charge on total of invoice
Storage on truck is $90 per night 
Day one 5.2 hours
Storage 
Day Two 5.9 hours (50 minutes unloading)
Truck fee
19% fuel charge
$1222.71 total without adjustments
We adjusted your Invoice by $117.00
Your adjusted total is now $1,105.71
Thank you,
Monica
Movers Movers
[redacted]

IDear [redacted]I have received your complaint from the Revdex.com, and looked into your concerns.Although a credit of $117.00 was noted as being issued to your credit card, I was unable to locate it in our reconciliations.  I have issued you a credit for $117.00 on 3/8/2016.This is a reversal of the...

$80.85 and an additional $36.15.I will explain the breakdown of your invoice.Your move was a 2 day move with 1 night storage.The first day was packing up and loading your household onto our truck.One night storage on the truck.Second day is the trip to the new location and unloading the truckYour original destination had a distance of 395 miles and a trip time of 5 hours and 54 minutes.Your destination on move day had a distance of 329 miles and a trip time of 5 hours and 10 minutes. (I used google maps).Hourly rate for 2 movers and 1 truck is $65.99. Truck fee is $295.0019% fuel charge on total of invoiceStorage on truck is $90 per night Day one 5.2 hoursStorage Day Two 5.9 hours (50 minutes unloading)Truck fee19% fuel charge$1222.71 total without adjustmentsWe adjusted your Invoice by $117.00Your adjusted total is now $1,105.71Thank you,MonicaMovers Movers[redacted]

Dear Revdex.com,
 
Upon receiving your notification, we quickly contacted the customer and we were able to come to an agreement that was to both of our satisfaction.
 
Thank you,
 
Monica
Movers Movers llc

Dear Revdex.com, Upon receiving your notification, we quickly contacted the customer and we were able to come to an agreement that was to both of our satisfaction. Thank you, MonicaMovers Movers llc

If I could rate 0 stars I would. We paid for MOVERS not HELPERS. Our time frame was between 1-4. They finally showed up a little before 5 with a much smaller truck than expected. My boyfriend started making small talk with the movers and found out it was one kids first day?!? The main moving guy knew his stuff and was trying his best to help his new partner, however when it came to unloading the truck the new guy was exhausted and having a hard time lifting anything so he quit helping. Luckily my boyfriend was there to step in and help get things done so it wouldn't take even longer. After looking at our things all of our dresser tops are scratched, our leather couch has scratches from scraping it against the wall while carrying it upstairs. When it came time to pay we talked to some guy who claims he is a "manager". The guy was completely rude and obviously does not care about customer service! We weren't asking for anything unreasonable just if they would do something to compensate for us helping move the last few hours. His reply was "I am already losing money at the price you are paying and am not charging you the full 5 hours". If you are so called "losing money" then don't offer special rates you can't do! After a while of arguing we paid the full amount and were supposed to get an email receipt (still haven't gotten). I wouldnt recommend this company to my worst enemy! The sad thing is I booked the move almost two months in advance and they had much better reviews online. Looks like they have gone downhill fast!

I

0.0001pt;">Dear [redacted]
I have received your complaint from the Revdex.com, and looked into your concerns.
Although a credit of $117.00 was noted as being issued to your credit card, I was unable to locate it in our reconciliations.  I have issued you a credit for $117.00 on 3/8/2016.
This is a reversal of the $80.85 and an additional $36.15.
I will explain the breakdown of your invoice.
Your move was a 2 day move with 1 night storage.
The first day was packing up and loading your household onto our truck.
One night storage on the truck.
Second day is the trip to the new location and unloading the truck
Your original destination had a distance of 395 miles and a trip time of 5 hours and 54 minutes.
Your destination on move day had a distance of 329 miles and a trip time of 5 hours and 10 minutes. (I used google maps).
Hourly rate for 2 movers and 1 truck is $65.99. 
Truck fee is $295.00
19% fuel charge on total of invoice
Storage on truck is $90 per night 
Day one 5.2 hours
Storage 
Day Two 5.9 hours (50 minutes unloading)
Truck fee
19% fuel charge
$1222.71 total without adjustments
We adjusted your Invoice by $117.00
Your adjusted total is now $1,105.71
Thank you,
Monica
Movers Movers

Dear Revdex.com,
 
Upon receiving your notification, we quickly contacted the customer and we were able to come to an agreement that was to both of our satisfaction.
 
Thank you,
 
Monica
Movers Movers llc

Movers Movers came out today and pretty much did everything single-handedly. They all worked hard and diligently for over TWELVE hours and yet they all remained very kind and helpful and willing to do anything they could. This moving company is extremely impressive. They get the job done, they do it quickly and with great care, and they work with the owners every minute so that they know what is wanted. I would strongly recommend Movers Movers anytime someone needed help in moving...and would call them again if I ever needed help moving.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Do not use,, Took advantage of my wife while I was out of town. They sent 3 men to move 15 items 3 miles and it took them 4 hours. They send day laborers that did not know how to move. 12 of the items were staged at the front door, did not know how to get the fridge out the front door. Was charged extra to have a baby grand moved and did not send anyone that knew hoe to do so, crew stood around and waited for owner to show up to move the piano (padding the bill). Dishnest company!!!!

Arrived 3.5 hours after the timeframe I was given had passed, movers had no packing supplies or tools even though I had asked for packing help when booking the service, movers were unprofessional and careless breaking dishes and a tv, management not helpful in resolving issues