We received confirmation of our booking from Movers Help on January 25th at 11:45amIn the confirmation of the booking there is a "Terms and Condition" section states: If any of your belongings or home is damaged, you must report it to the movers before the end of the moveThe movers will create a report of the incident by taking down details and pictures then report it to the officeIf you report any damage after the movers leave, it will not be covered section states: The total invoice that will be presented to you by the end of your move will be due in full and immediatelyDepending on your move, you may be asked to pay in full before offloadingAny compensation that you would be seeking for any damages will not be deducted from the total of your moveDamages will be handled by the office in a timely manner In the Movers Help's "Perfect Move Promise" is states the customer will receive the following: A comprehensive moving plan (if an in-home
fridge and a dishwasher moved km and were in perfect conditionBoth damaged on arrivalCompany advertised insurance but adequate means to file I contacted Movers Help via phone after an Internet and queryThe website showed a professional company with fleet vehicles and insurance I required a move on short notice to move a fridge and dishwasher from a rental unit I own to my residence to accommodate new tenants just having moved into the rental I inspected the fridge and dishwasher just before the move and went to the drop off location to wait for deliveryTwo movers arrived at the drop off with a U-Haul truck but no moving equipment (Doley, carrying straps, etc)One finished side of the fridge and the back were extensively dentedThe front of the dishwasher was dentedI was not satisfied with the serviceOne of the movers admitted to causing the damage as they carried the items from the pick up locationI was provided a cell phone by the driver and the same pe
The movers broke my bed, overcharged and won't answer calls We hired these movers, and they showed up at the later end of the 8-9am Estimate on when they would be showing upThey did not wrap anything as it went onto the truckMy bedframe got broken and the movers placed it together in such a way that everyone thought the bed was put together, but upon further inspection it was broken (we didn't notice this until they had left)They were incredibly slow unloading the truck and I noticed several times all of them standing around talkingBoxes that were clearly labelled were put in the wrong rooms (and floor) and a big rubbermaid tote that said "FRAGILE" about 10x was tipped overWe did not have time to go over anything before they left as they left very abruptlyI have been trying to contact the head office since Saturday (it is now Tuesday) and my calls and emails are going unanswered and I am now blocked from sending them [redacted] messagesThis company is incredibly unprofess
Suspicious characters operating under a company that declared bankruptcy No receipt issued and wouldn't leave my property until I paid Intimidated Summary Statement of [redacted] I hired Movers Help to move me from my bedroom apartment at [redacted] I asked for a foot truck with two movers, the price quoted was $ [redacted] per hour, minimum hours and a $ [redacted] fuel charge Having hired them in [redacted] , they moved me quickly and without incident They only charged me around $ [redacted] When they arrived on [redacted] , they had a smaller truck than I ordered but I was moving much less stuff so thought it would be okay Two guys moved us One was on his cell phone the entire time At one point [redacted] told him he should have a Bluetooth because it is difficult to move furniture with a phone to your ear The truck filled after several hours and there was still a storage locker full and some furniture
We received confirmation of our booking from Movers Help on January 25th at 11:45amIn the confirmation of the booking there is a "Terms and Condition" section states:
If any of your belongings or home is damaged, you must report it to the movers before the end of the moveThe movers will create a report of the incident by taking down details and pictures then report it to the officeIf you report any damage after the movers leave, it will not be covered
section states:
The total invoice that will be presented to you by the end of your move will be due in full and immediatelyDepending on your move, you may be asked to pay in full before offloadingAny compensation that you would be seeking for any damages will not be deducted from the total of your moveDamages will be handled by the office in a timely manner
In the Movers Help's "Perfect Move Promise" is states the customer will receive the following:
A comprehensive moving plan (if an in-home
The movers broke my bed, overcharged and won't answer calls
We hired these movers, and they showed up at the later end of the 8-9am Estimate on when they would be showing upThey did not wrap anything as it went onto the truckMy bedframe got broken and the movers placed it together in such a way that everyone thought the bed was put together, but upon further inspection it was broken (we didn't notice this until they had left)They were incredibly slow unloading the truck and I noticed several times all of them standing around talkingBoxes that were clearly labelled were put in the wrong rooms (and floor) and a big rubbermaid tote that said "FRAGILE" about 10x was tipped overWe did not have time to go over anything before they left as they left very abruptlyI have been trying to contact the head office since Saturday (it is now Tuesday) and my calls and emails are going unanswered and I am now blocked from sending them *** messagesThis company is incredibly unprofess
Movers damaged our propertyWill not return calls or emails
I have emailed and called several timesThey have chosen to ignore meOn April we hired this company to move usFirst they were over an hour lateOnce to the destination they proceeded to move in our belongingsThey did work very hard and were niceBut they broke a lamp which really didn't bother usBut after they left we started to make up our bedAnd we found tears pick holes and grease all over the side of our new mattressOur mattress cost more than the move itselfThey said they had blankets and such to keep things cleanSo I guess they did not use them.So I am very upset with this companyI tried to be nice about this and resolve this matterAnd They have called back once and said my complaint is in the hands of the manager and he would get back to me within hoursWell that was days ago
fridge and a dishwasher moved km and were in perfect conditionBoth damaged on arrivalCompany advertised insurance but adequate means to file
I contacted Movers Help via phone after an Internet and queryThe website showed a professional company with fleet vehicles and insurance I required a move on short notice to move a fridge and dishwasher from a rental unit I own to my residence to accommodate new tenants just having moved into the rental I inspected the fridge and dishwasher just before the move and went to the drop off location to wait for deliveryTwo movers arrived at the drop off with a U-Haul truck but no moving equipment (Doley, carrying straps, etc)One finished side of the fridge and the back were extensively dentedThe front of the dishwasher was dentedI was not satisfied with the serviceOne of the movers admitted to causing the damage as they carried the items from the pick up locationI was provided a cell phone by the driver and the same pe
Suspicious characters operating under a company that declared bankruptcy No receipt issued and wouldn't leave my property until I paid Intimidated
Summary Statement of ***
I hired Movers Help to move me from my bedroom apartment at *** I asked for a foot truck with two movers, the price quoted was $*** per hour, minimum hours and a $*** fuel charge Having hired them in ***, they moved me quickly and without incident They only charged me around $***
When they arrived on ***, they had a smaller truck than I ordered but I was moving much less stuff so thought it would be okay Two guys moved us One was on his cell phone the entire time At one point *** told him he should have a Bluetooth because it is difficult to move furniture with a phone to your ear
The truck filled after several hours and there was still a storage locker full and some furniture
Movers2Help provided me moving services on 2016-12-I feel I overpaid for very slow serviceI contacted them several times and never got response
Movers2Help provided me moving with services on Friday, 2016-12-This was the second time I used their services and I feel I overpaid for very slow service, using a total of hours and charging me a total of $***
I had used their services in September and was very satisfied then; they had completed that move much more quickly and charged me $***
I feel they overcharged me the second time and I tried contacting them several times, leaving voice-mail messages, to resolve this issue--requesting a reduction on their charge by partial reimbursement--but no one has responded to date
I have two witnesses of the second move and one of them offered to witness in my favor should the situation require it; this witness informed me that the two men on the job were visually very slow and that one of them was constantly on h
We received confirmation of our booking from Movers Help on January 25th at 11:45amIn the confirmation of the booking there is a "Terms and Condition" section states: If any of your belongings or home is damaged, you must report it to the movers before the end of the moveThe movers will create a report of the incident by taking down details and pictures then report it to the officeIf you report any damage after the movers leave, it will not be covered section states: The total invoice that will be presented to you by the end of your move will be due in full and immediatelyDepending on your move, you may be asked to pay in full before offloadingAny compensation that you would be seeking for any damages will not be deducted from the total of your moveDamages will be handled by the office in a timely manner In the Movers Help's "Perfect Move Promise" is states the customer will receive the following: A comprehensive moving plan (if an in-home
fridge and a dishwasher moved km and were in perfect conditionBoth damaged on arrivalCompany advertised insurance but adequate means to file I contacted Movers Help via phone after an Internet and queryThe website showed a professional company with fleet vehicles and insurance I required a move on short notice to move a fridge and dishwasher from a rental unit I own to my residence to accommodate new tenants just having moved into the rental I inspected the fridge and dishwasher just before the move and went to the drop off location to wait for deliveryTwo movers arrived at the drop off with a U-Haul truck but no moving equipment (Doley, carrying straps, etc)One finished side of the fridge and the back were extensively dentedThe front of the dishwasher was dentedI was not satisfied with the serviceOne of the movers admitted to causing the damage as they carried the items from the pick up locationI was provided a cell phone by the driver and the same pe
The movers broke my bed, overcharged and won't answer calls We hired these movers, and they showed up at the later end of the 8-9am Estimate on when they would be showing upThey did not wrap anything as it went onto the truckMy bedframe got broken and the movers placed it together in such a way that everyone thought the bed was put together, but upon further inspection it was broken (we didn't notice this until they had left)They were incredibly slow unloading the truck and I noticed several times all of them standing around talkingBoxes that were clearly labelled were put in the wrong rooms (and floor) and a big rubbermaid tote that said "FRAGILE" about 10x was tipped overWe did not have time to go over anything before they left as they left very abruptlyI have been trying to contact the head office since Saturday (it is now Tuesday) and my calls and emails are going unanswered and I am now blocked from sending them [redacted] messagesThis company is incredibly unprofess
Suspicious characters operating under a company that declared bankruptcy No receipt issued and wouldn't leave my property until I paid Intimidated Summary Statement of [redacted] I hired Movers Help to move me from my bedroom apartment at [redacted] I asked for a foot truck with two movers, the price quoted was $ [redacted] per hour, minimum hours and a $ [redacted] fuel charge Having hired them in [redacted] , they moved me quickly and without incident They only charged me around $ [redacted] When they arrived on [redacted] , they had a smaller truck than I ordered but I was moving much less stuff so thought it would be okay Two guys moved us One was on his cell phone the entire time At one point [redacted] told him he should have a Bluetooth because it is difficult to move furniture with a phone to your ear The truck filled after several hours and there was still a storage locker full and some furniture
We received confirmation of our booking from Movers Help on January 25th at 11:45amIn the confirmation of the booking there is a "Terms and Condition" section states:
If any of your belongings or home is damaged, you must report it to the movers before the end of the moveThe movers will create a report of the incident by taking down details and pictures then report it to the officeIf you report any damage after the movers leave, it will not be covered
section states:
The total invoice that will be presented to you by the end of your move will be due in full and immediatelyDepending on your move, you may be asked to pay in full before offloadingAny compensation that you would be seeking for any damages will not be deducted from the total of your moveDamages will be handled by the office in a timely manner
In the Movers Help's "Perfect Move Promise" is states the customer will receive the following:
A comprehensive moving plan (if an in-home
The movers broke my bed, overcharged and won't answer calls
We hired these movers, and they showed up at the later end of the 8-9am Estimate on when they would be showing upThey did not wrap anything as it went onto the truckMy bedframe got broken and the movers placed it together in such a way that everyone thought the bed was put together, but upon further inspection it was broken (we didn't notice this until they had left)They were incredibly slow unloading the truck and I noticed several times all of them standing around talkingBoxes that were clearly labelled were put in the wrong rooms (and floor) and a big rubbermaid tote that said "FRAGILE" about 10x was tipped overWe did not have time to go over anything before they left as they left very abruptlyI have been trying to contact the head office since Saturday (it is now Tuesday) and my calls and emails are going unanswered and I am now blocked from sending them *** messagesThis company is incredibly unprofess
Movers damaged our propertyWill not return calls or emails
I have emailed and called several timesThey have chosen to ignore meOn April we hired this company to move usFirst they were over an hour lateOnce to the destination they proceeded to move in our belongingsThey did work very hard and were niceBut they broke a lamp which really didn't bother usBut after they left we started to make up our bedAnd we found tears pick holes and grease all over the side of our new mattressOur mattress cost more than the move itselfThey said they had blankets and such to keep things cleanSo I guess they did not use them.So I am very upset with this companyI tried to be nice about this and resolve this matterAnd They have called back once and said my complaint is in the hands of the manager and he would get back to me within hoursWell that was days ago
fridge and a dishwasher moved km and were in perfect conditionBoth damaged on arrivalCompany advertised insurance but adequate means to file
I contacted Movers Help via phone after an Internet and queryThe website showed a professional company with fleet vehicles and insurance I required a move on short notice to move a fridge and dishwasher from a rental unit I own to my residence to accommodate new tenants just having moved into the rental I inspected the fridge and dishwasher just before the move and went to the drop off location to wait for deliveryTwo movers arrived at the drop off with a U-Haul truck but no moving equipment (Doley, carrying straps, etc)One finished side of the fridge and the back were extensively dentedThe front of the dishwasher was dentedI was not satisfied with the serviceOne of the movers admitted to causing the damage as they carried the items from the pick up locationI was provided a cell phone by the driver and the same pe
Suspicious characters operating under a company that declared bankruptcy No receipt issued and wouldn't leave my property until I paid Intimidated
Summary Statement of ***
I hired Movers Help to move me from my bedroom apartment at *** I asked for a foot truck with two movers, the price quoted was $*** per hour, minimum hours and a $*** fuel charge Having hired them in ***, they moved me quickly and without incident They only charged me around $***
When they arrived on ***, they had a smaller truck than I ordered but I was moving much less stuff so thought it would be okay Two guys moved us One was on his cell phone the entire time At one point *** told him he should have a Bluetooth because it is difficult to move furniture with a phone to your ear
The truck filled after several hours and there was still a storage locker full and some furniture
Movers2Help provided me moving services on 2016-12-I feel I overpaid for very slow serviceI contacted them several times and never got response
Movers2Help provided me moving with services on Friday, 2016-12-This was the second time I used their services and I feel I overpaid for very slow service, using a total of hours and charging me a total of $***
I had used their services in September and was very satisfied then; they had completed that move much more quickly and charged me $***
I feel they overcharged me the second time and I tried contacting them several times, leaving voice-mail messages, to resolve this issue--requesting a reduction on their charge by partial reimbursement--but no one has responded to date
I have two witnesses of the second move and one of them offered to witness in my favor should the situation require it; this witness informed me that the two men on the job were visually very slow and that one of them was constantly on h