Movie Magic

Greetings Bryan J Deleon;I do apoligize for you having to be stressed out by the issues that you have reported however we here at Mission Reilly Ridge do have protocol and procedures that we must keep in place in order to ensure everyone on the property is satisfied at all times as well as are safe
at all timesAccording to the TAA lease contract Number under occupants "The apartment will be occupied only by you and and (list all other occupants not signing the Lease Contract): No one else may occupy the apartmentPersons not listed above must not stay in the apartment for more than consecutive days without our prior written consent, and no more than twice that many days in any month." When residents report these issues to us as you have it is custom to send a lease violation to whomeever you have reported the lease violation to, and in turn that tenant must contact us regarding the issueAs for the noise issues during the day witin our business hours there have not been any complaints it is always at night in which we have givien you the statewide patrol number as well as verbally said you can and are allowed to contact the Austin Police DepartmentIn the laundry room we report the broken machines to the outside vendors as they break and if any of our maint guys even attemted to fix the machines the contract with the vendor would void out so that is the reson that the washers and dryers are down for more than to days when they do break downThe car that was on the blocks as you know belonged to a resident who was working with their insurance company to get the tires as well as rims replaced per the conversation you had with ***The tires have been replaced and the vehicle is operational once again alreadyI am also sorry to the reference of someone telling you that so what and what do you want me to do about it because I haev spoken to my staff and no one has recalled saying anything of that natureThe water here is allocated and thefore no one can have a discount on waterAs far as the broken gates the gate has been fixed on numerous times however our gate services are in another city so this means that when we call them they have to place us on a schedule that is not always the same day or the same weekAlso all resedients have access to place service request if any washer or dryer is malfunctioning so if you need the app or want to know how to put it on your phone or place a request you are more than welcome to come into the office so we can walk you through the processI have also addressed the patio problems in the attached notices as well as all the noise complaints