The stress was too much before this moveBut my instinct-alarm went off when I was on the phone with Moving Apt! Something told me these guys would be really goodThe movers were very capable and friendly indeedThey packed up my whole apartment so fastNot only were they fast, but they were thorough tooThey finished the job so efficientlyThey really were the break I needed while dealing with the stress of relocationAll my stuffs were delivered safely and I just couldn't be more thankful to these guysI am so happy that I hired them
The crew from Moving Apt showed up on time on moving day and made everything ready to move within four hours of their arrivalIt was like they emptied the apartment by some machine without any faultNo scratch on the wall, floor or anywhere elseThe guys not only just loaded and moved our belongings but they assembled and maneuvered our furniture at our newly rented condoThey are just like heroes to me and my familyI would definitely recommend them
The Sales Rap of Moving Apt was very conscientious, always staying in touch and dealing with issues as they aroseHowever, the local movers - when I 'hired' Moving APT, I didn't realize that I would have to deal with the sub-contracted moving company, or pay the drivers themselves in cash or postal money orderYes, I understand that that is now the accepted business model for all long distance moving companies - I wish it weren't
This is the worst company I have ever had the displeasure of dealing with They don't return calls or emails, and no answers are ever given to questions that are posed, just shooed off the phone with a promise that "they are working on it" but nothing ever comes of it I now find myself dealing with being told I owe the movers additional money, even though I was guaranteed, in the contract I signed, that my price would not increase unless I added additional items or services, which I actually gave less items and added no additional services Now my belongings are on the way and I am being told by the driver that they will not deliver until the balance is paid in full I have been on the phone with Moving APT times discussing this matter, and I was told they would "look into it" and I would receive a call "later that afternoon", which I did not So I called back and was told it may take a few days to resolve Terrible company, do not live up to their word, or contract, and just one of the worst experiences I have ever had with a company
I am glad that the guys from Moving Apt came on time and did not break anythingI always feared moving because it is unpredictableAnything can go wrongBut I'm glad to see this company is professional and everyone who works here are highly efficientThe customer service was also a key factor hereThey always maintained communicationBefore the move, during the move, in the gap of the delivery, and also upon delivery, it was great to see their effortI really appreciate the help
I found this company to give me misleading information on my move. I knew the dates were between a three day radius but after I called concerning a question on box sizes and I had never used a mover before I was not called back and the actual moving company called and I was given less that a 24 hour notice of them coming. I had been told they move things by wright or cubic feet and had been told one price but when the movers came the price almost doubled and on top of that was told I was expected to pay the men a $250 cash tip. They also spoke in what I assume in Spanish and seemed to think it was funny that I was upset. They literally have given you no choice at that point. It was a bad experience especially for a widow who was doing this alone which they knew.
No trouble at all! My boyfriend contacted the office via the website and we received a reply right away and even a follwhich was great considering moving can be overwhelmingFast and easy process and the rates were greatBlankets and plastic wrap used in process and caution was taken in handling my goodsNo extra charge for stairsI have moved several times and would consider this even more efficient as there were people so it moved more quicklyThe e-mails regarding the move were also a greatOverall, it was a perfect move
This is the worse "moving company" that I have dealt with, I put the "" because they are not really a moving company, they are brokers so they would hire the cheapest companybthey can find to deal with your belongings. They give you a quote at the beginning and after they have everything loaded up in the truck the quote doubles, and there is nothing you can do but to pay them. After calling regarding the delivery date they were absolutely rude, interrumpting me and just cursing, extremely rude, but again nothing you can do because they have your stuff. After receiving my items (6 days late) ran an inventory and found out that I was missing items and tried to call them and only reapond I got "there is nothing we can do about it, so sorry". Horrible company, please DO NOT MAKE BUSINESS WITH THEM !
In January 2014, I hired Moving APT to move my household from TN to CA Although not as smooth as I had hoped, Moving APT has made restitution on the transaction, hence improving my overall experience Thank you, Moving APT for making things RIGHT! I appreciate your company's commitment to good customer service KLaPoint
This is my first ever review on YelpI usually don't bother but I am so [redacted] , I am actually making one Picked up date: December 29th, Dropped off Date: January 17th Quoted on the phone: $ Money paid to the company at the end: $ Before anything we contacted local movers and did a home estimate of $with packing and moving everything and would deliver it within days of pickupWe said to ourselves, "with that price, we can buy whole new furniture" Before the move, we sold a lot of our furniture (dining table, bedroom set, sofa set, running machine, clothes, etc.) Moving APT contacted me about the move and quoted me after the conversation on the phone of $ The movers came 29th of December and stated that they need to wrap up the bed frames and cabinetsAlso stated, items are larger than expected and said the price increase is to $ At this point, we are at shock! Who wouldn't be? And what can you possibly do with deposit made and we needed to move? We took the hit of $knowing that $dollars more, we could have had everything we owned with us without selling anythingI was pretty [redacted] ! We arrive in Dallas on the 1st of and Called them on the 5th of January 5th to see where our stuff was and when it's expected deliveryThis is the email I wrote to Moving APT: "Hi, we moved from va to plano texasWe have no clue when our stuff is arrvingWe called apt and said we need to call the carrier and so I called the number and I think it was [redacted] who answered said to call you to find outAnd I told him that apt told me to call youHe said he will call me right back and now no one is answering the phone anymoreAnd apt, I believe [redacted] said not to call anymore regarding this matterI am pretty p.o.ed right now and about to contact Revdex.comFix it now please" That's right, they said STOP CONTACTING ME TO SEE WHERE THE TRUCK IS AND CONTACT THE CARRIER!As a customer, all you can say is what the F?! After I write that email, they were being on top of it So they call my 2nd contact on the contract, my sisterMover stated "are you ready to receive your things, it will be there tomorrow (7th of January 2016) So, we waited and nothingFinally get in touch with someone from APT on the 8thI called them and [redacted] stated, "it will be coming sometime next week" WHAT!?!?!?! We waited and waited (remind you, we are sleeping on the floor with limited clothes) Contacted them and really no answer of when getting our things The things arrive 17th of January around noon timeThe driver who just sat in the truck and did nothing while these poor high school kids (2) were moving all the things and had to tip them as they were working hardHere is the part I get more [redacted] about this whole situation They broke one of my cabinet glass shelf which can't be replaced and has to be custom madeThey had it still wrapped up and hid it in corner so we can't find it in timeThey unwrapped everything and took everything but that! I wonder why!!!!! They lost the main part of my bed frame and I had to buy a whole new bed frame because of it! I AM SO [redacted] !
I didn't have the best of impressions of moving companiesBut, for our last move we hired Moving Apt which was just amazingThey quoted very reasonably to start withTheir men maintained their schedules accuratelyAll four movers were very efficient and reliableAll our belongings were packed and loaded onto the vans in no timeThey made the delivery right on the scheduled dateI checked the inventory and everything was in great conditionThese guys really made me change my mind about movers
I was not expecting this! Moving Apt estimated a really low price for my move to begin with. But they charged me even lower in the final bill. This move was just perfect in every way. The movers arrived early. They finished packing and loading all my belongings within a very short time. I couldn't believe what was happening. I figured a nasty surprise would be waiting for me in the final bill. I was even more surprised when they made the delivery on time and all my valuables were intact. Then they handed me the final bill and it was a good few dollars under the quote. I was just over the moon at that point!
Moving Apt is the WORST moving company EVER!!! We paid a deposit with them to do a partial pack, load, and deliverThey have changed the "guaranteed dates" several times telling us the carrier (not them) is to blameAs of right now (and this is the 3rd date they've given us) we were supposed to receive a call from the carrier (in this case supposedly Orange Van Lines) last night before they were going to show up this morningThe deal was that the they would call in the evening of either Tuesday night for a Wednesday morning load/pior Wednesday evening for a Thursday load/pick-upToday is Thursday, we received no phone call from anyoneI called Moving Apt to cancel and get our deposit back which they promised we could doThey are LIAR'S! They are holding our refund and won't give it back if we cancel even though they have not kept their guaranteed datesThey make excuse after excuse and hang up on you when you tell them their not doing their job!! They are fraudsters!!!!
After moving uncountable times, I guess I can call myself a moving expertIn the midst of many moving companies, I found this company to be quite different from othersFirst of all, they charged me very reasonably while they moved my thingsTheir crew showed up on time and they were very efficientThe whole packing and loading process was completed sincerelyThey delivered all my things on time and in great conditionMoving Apt is nothing like the inefficient yet costly ones I had hired before
The stress was too much before this moveBut my instinct-alarm went off when I was on the phone with Moving Apt! Something told me these guys would be really goodThe movers were very capable and friendly indeedThey packed up my whole apartment so fastNot only were they fast, but they were thorough tooThey finished the job so efficientlyThey really were the break I needed while dealing with the stress of relocationAll my stuffs were delivered safely and I just couldn't be more thankful to these guysI am so happy that I hired them
The crew from Moving Apt showed up on time on moving day and made everything ready to move within four hours of their arrivalIt was like they emptied the apartment by some machine without any faultNo scratch on the wall, floor or anywhere elseThe guys not only just loaded and moved our belongings but they assembled and maneuvered our furniture at our newly rented condoThey are just like heroes to me and my familyI would definitely recommend them
The Sales Rap of Moving Apt was very conscientious, always staying in touch and dealing with issues as they aroseHowever, the local movers - when I 'hired' Moving APT, I didn't realize that I would have to deal with the sub-contracted moving company, or pay the drivers themselves in cash or postal money orderYes, I understand that that is now the accepted business model for all long distance moving companies - I wish it weren't
This is the worst company I have ever had the displeasure of dealing with They don't return calls or emails, and no answers are ever given to questions that are posed, just shooed off the phone with a promise that "they are working on it" but nothing ever comes of it I now find myself dealing with being told I owe the movers additional money, even though I was guaranteed, in the contract I signed, that my price would not increase unless I added additional items or services, which I actually gave less items and added no additional services Now my belongings are on the way and I am being told by the driver that they will not deliver until the balance is paid in full I have been on the phone with Moving APT times discussing this matter, and I was told they would "look into it" and I would receive a call "later that afternoon", which I did not So I called back and was told it may take a few days to resolve Terrible company, do not live up to their word, or contract, and just one of the worst experiences I have ever had with a company
I am glad that the guys from Moving Apt came on time and did not break anythingI always feared moving because it is unpredictableAnything can go wrongBut I'm glad to see this company is professional and everyone who works here are highly efficientThe customer service was also a key factor hereThey always maintained communicationBefore the move, during the move, in the gap of the delivery, and also upon delivery, it was great to see their effortI really appreciate the help
I found this company to give me misleading information on my move. I knew the dates were between a three day radius but after I called concerning a question on box sizes and I had never used a mover before I was not called back and the actual moving company called and I was given less that a 24 hour notice of them coming. I had been told they move things by wright or cubic feet and had been told one price but when the movers came the price almost doubled and on top of that was told I was expected to pay the men a $250 cash tip. They also spoke in what I assume in Spanish and seemed to think it was funny that I was upset. They literally have given you no choice at that point. It was a bad experience especially for a widow who was doing this alone which they knew.
No trouble at all! My boyfriend contacted the office via the website and we received a reply right away and even a follwhich was great considering moving can be overwhelmingFast and easy process and the rates were greatBlankets and plastic wrap used in process and caution was taken in handling my goodsNo extra charge for stairsI have moved several times and would consider this even more efficient as there were people so it moved more quicklyThe e-mails regarding the move were also a greatOverall, it was a perfect move
This is the worse "moving company" that I have dealt with, I put the "" because they are not really a moving company, they are brokers so they would hire the cheapest companybthey can find to deal with your belongings. They give you a quote at the beginning and after they have everything loaded up in the truck the quote doubles, and there is nothing you can do but to pay them. After calling regarding the delivery date they were absolutely rude, interrumpting me and just cursing, extremely rude, but again nothing you can do because they have your stuff. After receiving my items (6 days late) ran an inventory and found out that I was missing items and tried to call them and only reapond I got "there is nothing we can do about it, so sorry". Horrible company, please DO NOT MAKE BUSINESS WITH THEM !
In January 2014, I hired Moving APT to move my household from TN to CA Although not as smooth as I had hoped, Moving APT has made restitution on the transaction, hence improving my overall experience Thank you, Moving APT for making things RIGHT! I appreciate your company's commitment to good customer service KLaPoint
This is my first ever review on YelpI usually don't bother but I am so [redacted] , I am actually making one Picked up date: December 29th, Dropped off Date: January 17th Quoted on the phone: $ Money paid to the company at the end: $ Before anything we contacted local movers and did a home estimate of $with packing and moving everything and would deliver it within days of pickupWe said to ourselves, "with that price, we can buy whole new furniture" Before the move, we sold a lot of our furniture (dining table, bedroom set, sofa set, running machine, clothes, etc.) Moving APT contacted me about the move and quoted me after the conversation on the phone of $ The movers came 29th of December and stated that they need to wrap up the bed frames and cabinetsAlso stated, items are larger than expected and said the price increase is to $ At this point, we are at shock! Who wouldn't be? And what can you possibly do with deposit made and we needed to move? We took the hit of $knowing that $dollars more, we could have had everything we owned with us without selling anythingI was pretty [redacted] ! We arrive in Dallas on the 1st of and Called them on the 5th of January 5th to see where our stuff was and when it's expected deliveryThis is the email I wrote to Moving APT: "Hi, we moved from va to plano texasWe have no clue when our stuff is arrvingWe called apt and said we need to call the carrier and so I called the number and I think it was [redacted] who answered said to call you to find outAnd I told him that apt told me to call youHe said he will call me right back and now no one is answering the phone anymoreAnd apt, I believe [redacted] said not to call anymore regarding this matterI am pretty p.o.ed right now and about to contact Revdex.comFix it now please" That's right, they said STOP CONTACTING ME TO SEE WHERE THE TRUCK IS AND CONTACT THE CARRIER!As a customer, all you can say is what the F?! After I write that email, they were being on top of it So they call my 2nd contact on the contract, my sisterMover stated "are you ready to receive your things, it will be there tomorrow (7th of January 2016) So, we waited and nothingFinally get in touch with someone from APT on the 8thI called them and [redacted] stated, "it will be coming sometime next week" WHAT!?!?!?! We waited and waited (remind you, we are sleeping on the floor with limited clothes) Contacted them and really no answer of when getting our things The things arrive 17th of January around noon timeThe driver who just sat in the truck and did nothing while these poor high school kids (2) were moving all the things and had to tip them as they were working hardHere is the part I get more [redacted] about this whole situation They broke one of my cabinet glass shelf which can't be replaced and has to be custom madeThey had it still wrapped up and hid it in corner so we can't find it in timeThey unwrapped everything and took everything but that! I wonder why!!!!! They lost the main part of my bed frame and I had to buy a whole new bed frame because of it! I AM SO [redacted] !
I didn't have the best of impressions of moving companiesBut, for our last move we hired Moving Apt which was just amazingThey quoted very reasonably to start withTheir men maintained their schedules accuratelyAll four movers were very efficient and reliableAll our belongings were packed and loaded onto the vans in no timeThey made the delivery right on the scheduled dateI checked the inventory and everything was in great conditionThese guys really made me change my mind about movers
I was not expecting this! Moving Apt estimated a really low price for my move to begin with. But they charged me even lower in the final bill. This move was just perfect in every way. The movers arrived early. They finished packing and loading all my belongings within a very short time. I couldn't believe what was happening. I figured a nasty surprise would be waiting for me in the final bill. I was even more surprised when they made the delivery on time and all my valuables were intact. Then they handed me the final bill and it was a good few dollars under the quote. I was just over the moon at that point!
Moving Apt is the WORST moving company EVER!!! We paid a deposit with them to do a partial pack, load, and deliverThey have changed the "guaranteed dates" several times telling us the carrier (not them) is to blameAs of right now (and this is the 3rd date they've given us) we were supposed to receive a call from the carrier (in this case supposedly Orange Van Lines) last night before they were going to show up this morningThe deal was that the they would call in the evening of either Tuesday night for a Wednesday morning load/pior Wednesday evening for a Thursday load/pick-upToday is Thursday, we received no phone call from anyoneI called Moving Apt to cancel and get our deposit back which they promised we could doThey are LIAR'S! They are holding our refund and won't give it back if we cancel even though they have not kept their guaranteed datesThey make excuse after excuse and hang up on you when you tell them their not doing their job!! They are fraudsters!!!!
After moving uncountable times, I guess I can call myself a moving expertIn the midst of many moving companies, I found this company to be quite different from othersFirst of all, they charged me very reasonably while they moved my thingsTheir crew showed up on time and they were very efficientThe whole packing and loading process was completed sincerelyThey delivered all my things on time and in great conditionMoving Apt is nothing like the inefficient yet costly ones I had hired before