I purchase a dinning sets on January 30th at ALTO DECOR IN SAUGUSMy wife had initially paid $from the initial amount of 1, and I balance the remaining amount of $on January 30th When I went to the store days after to pick the product with a moving company driverThe store attendant gave me the wrong product because my wife was not presentWhen I got home my wife saw the dinning sets and she explained to me that this is not what we paid fori looked at the picture that she took when we made the initial payment and it was a different item entirelythe store was closed by the time we got there We went there the following day and I explained to the store managerHe agreed that it was a wrong item and he would refund my money to my credit card but he only refund $1,and also for the rug that I returnedHe claimed that he charged the 10% restock fee for item he wrongly sold to a customer
I purchase a dinning sets on January 30th at ALTO DECOR IN SAUGUSMy wife had initially paid $from the initial amount of 1, and I balance the remaining amount of $on January 30th When I went to the store days after to pick the product with a moving company driverThe store attendant gave me the wrong product because my wife was not presentWhen I got home my wife saw the dinning sets and she explained to me that this is not what we paid fori looked at the picture that she took when we made the initial payment and it was a different item entirelythe store was closed by the time we got there We went there the following day and I explained to the store managerHe agreed that it was a wrong item and he would refund my money to my credit card but he only refund $1,and also for the rug that I returnedHe claimed that he charged the 10% restock fee for item he wrongly sold to a customer