Moving Giant

sans-serif" color="#000000" size="4">Dear Valued Customer, Please read the requirements & regulations to ensure a smooth resolution for your claim/complaintIn the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues To start your claim/complaint process, please go to the website [redacted] When entering our site, click on the >>> [redacted]

New Adventures! Going from New Hampshire to Wisconsin was a new adventure for me in many waysI went with a new moving company for the first time in Moving Giant, and am very pleased that I didThey took great care of my things, and made sure I was satisfied with everything

Do It Yourself No More My wife and I rented do it yourself moving trucks in the past, and this time we said we had enough of back breaking workWe went with Moving Giant, who took care of all the heavy lifting and made it look easyWish we had discovered them sooner

Dear Revdex.com, Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumer Please note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand, validate and fairly resolve all of their issues against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through [redacted] (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company guarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues All of our binding transportation quotes provided by our relocation representatives are based on information given by customers prior to move date which consists of a total volume to be shippedUpon receiving this information, a binding & guaranteed transportation cost is provided to the customer specifying and detailing services to be rendered, with customer approval to Order of Service via Electronic Signature confirming the information provided is true and accurate Our record clearly shows that due to additional services requested by the customer and rendered by Delta Relocation on the day of the pickup, consisting of additional volume to be shipped and Packing Supplies to be used, additional charges were made to their accountThe total Transportation cost for the relocation was reconfigured according to their new requirements at the time of pickup date Please Note that on the confirmation call from Delta Relocation (Confirmation Department) one day prior to pidate, there was NO mention made by the customer of additions or changes to the accountUnfortunately, this also put us in the position that we had to scramble for available space already reserved and agreed for our deliveries so we could send the shipment in its entirety, which exceeded in volume and left us struggling to make additional space arrangements on our vehicle (s), which was not part of our original contractual services Furthermore, in the unlikely event that a customer realizes that some of their goods are damaged or missing, or they feel that they have been over-charged or charged for services that they didn't received prior, during or after services were completed, all customers FULLY understand that they MUST initially give the service provider (Moving Company) the FIRST RIGHT to fully investigate and respond in writing with a resolution to their issues Please note that as of today [redacted] records clearly shows that the customer NEVER followed the company’s set procedures about filing a claim, rather instead decided to contact the Revdex.comThe customer must understand that Delta Relocation cannot validate/process any of their complaints unless the customer is willing to cooperate and provide the basic required information for [redacted] to better understand and validate their issues against the company Please understand that we always try to be as clear & upfront as possible with customers prior to their move date to avoid any unforeseen surprisesWe can assure you that if the customer had read & comprehended the company terms & conditions prior to fully signing and agreeing to them, we would not be in this situation Very Truly, David L [redacted] Customer Service Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Complaint is still in processCurrently unresolvedI would like to be able to speak to someone about the situation, go over what happened, and find a reasonable resolutionIf my things could just be found and the reasons behind the charges and how things happened could be explained, that would be greatI was treated very well when I first went with the company, but once my initial purchase was made, any questions I had or concerns were disregarded or treated rudely, even as I was never rude to the ones I was speaking to, just had questions about the process, charges, and my missing things In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have attached documents that outline the damaged and lost items This response addresses the over charges but not the severe lack of communication and complete mistakes on their part There teams were rude and treated our items with a total lack of respectThe packing services we paid showed a total lack of professionalism and care, evident by the numerous items that were completely destroyed in transport.We are still missing very large and expensive items and signed NO paperwork upon delivery since our items were never delivered I have provided paperwork, receipts and pictures of all the lost, destroyed and damaged items and the company refuses to compensate us for their lack of care and failure to deliver the items we left in their care Some of the items include family heirlooms that are irreplaceable In addition, we have pictures (family portraits) that don't belong to us and have no labels I have made several attempts to have the company pick them up with absolutely no response.Please help In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No settlement offer has been made by the business to resolve this matter I am extremely disappointed that the company continues to fail to resolve this matter The company has not sent any additional correspondence via mail or email making any honest attempt to resolve this matter at all! If this matter is not resolved and my request for additional monies to be refunded is not granted, I will pursue this matter in a court of law [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Worth Every Penny I’ve had to pay extra fees in the past when making large state to state moves, but Moving Giant didn’t do that to meThey broke down exactly what the cost was going to be, and made it easy for me to see where my money was going with the moveWorth every penny

Super Affordable After reading the reviews online, it was easy to see that only a handful of companies are even decent at making large movesI decided to go with Moving Giant, and after choosing them, it’s clear that they are the industry standard for excellence when it comes to moving

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am not expecting a refundAll I want to flag is about the lack of professionalism showcased by their agentsThe delivery guys basically blackmailed us by saying if we do not agree to pay the extra charges our stuff would be sent to nycWe had no choice but to pay the extra charges which apparently was a surcharge of changing trucks to get to our apartment complexWhen we confronted the guys to show the rental agreement for the truck change they mentioned that we could ask for it from their HQThey said they did not know that our building did not allow the large truckSo you would think they rented the new truck in [redacted] Apparently notThey said they had made it earlier in their tripI suspect the employees do not have proper work authorization or driving licenceThe guys could not even show their driving permitsThis complaint is for a public goodSo that no one gets fooled by this company again In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

face="arial narrow, sans-serif" color="#000000" size="4">Dear Valued Customer, Please read the requirements & regulations to ensure a smooth resolution for your claim/complaintIn the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues To start your claim/complaint process, please go to the website [redacted] When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They did not call me In fact it's difficult getting a hold of them I've had them hang up on me I received my possessions on Thursday Jul [redacted] *** As I was unpacking, I found that they didn't bother to wrap breakable items These are items that I've taken care of for years Irreplaceable A ceramic piece was found at the bottom of the box covered with my beach towels Breakable items were strewn in a large box unwrapped A toilet brush was found in a draw with my cosmetics The toilet plunger had my pill cutter and surgical tape inside I'm missing a huge ceramic pot and other items A lot of my things are either broken, bent or scratched Boxes appeared to have been wet and art work was damaged They hastily threw items from different rooms into boxes I haven't uncovered everything It has made me very upset Moving Giant mishandled my furniture and sentimental items In my opinion, they're unprofessional packers and movers I seek compensation for shoddy work[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear Valued Customer,Please read the requirements & regulations to ensure a smooth resolution for your claim/complaintIn the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues.To start your claim/complaint process, please go to the website [redacted] When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Unfortunately I do not feel that our dispute with this company was resolved We were overcharged, treated horribly and they lost some of my daughters things They did call me about her TV stand, but nothing has been discussed in regard to the rate doubling or the driver stealing $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Valued Customer,Please read the requirements & regulations to ensure a smooth resolution for your claim/complaintIn the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issuesTo start your claim/complaint process, please go to the website [redacted] When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Family Recommendation My uncle said that Moving Giant was the company he had started to hear more about when I asked if he could recommend any moving services at a family gatheringI looked into the company a little and went with themGoing from Washington D.Cto New Hampshire was a cake walk

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They just told me to go to moving claims .net and hope for a refund thereMy son still doesn't have a crib to sleep in they should pay for their mistakes instead of having a third party company handle it for themThe company states they can wait days before approving a claimSo my son won't have a crib to sleep in until he is a year old Sincerely, [redacted]

Professionals With Experience Going with Moving Giant was one of the easiest decisions I think I have ever made in my lifeMoving can be a pain in the behind, and Moving Giant helped take care of me as if they had done it a thousand times before, which I’m sure they haveGo with Moving Giant and save yourself from stress

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I still do not have my household goods and military uniformsMOVING GIANT still cannot tell me when my goods will be shipped and I need them by June ***The invoice I did not receive until after the goods were picked upI was told of a delivery date being June [redacted] and I still do not have my itemsI do not want money I just want my goods to be delivered by June ***When I signed electronically the price was [redacted] and we asked John C [redacted] if that was the bottom line price and he said yes and never mentioned costs for fuel and labor we did have small extra items and one item that needed bubble wrapped how in the world does that cost an additional $Remember that the final invoice didn't get to me until after they picked up my stuff and the original document I electronically signed it does not let me pull it back upThat is wrong and I just want my items here now! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: There was no effort made to contact me I was at work yesterday and no phone calls were attempted to me No voicemails were left eitherThere is no one to specifically contact in the message sent In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]