Moving On Up

very poor moving coit was a short move less then a mile.the moved one bed dressers they broke one, coucheschairs and broke,and broke a table and chairs and scratched them they charged me dollars.when they got done.and payed them.they asked me for a tip.in that last years I have movers move me times and was nevered asked for a tip ontil now.there tip was dont bet on the horses

This moving company is awful, and extremely unprofessionalIt seems like one day person just decided to start a moving company business with no experience They don't tell you about the fees and after they take your money they only want you to deal with the movers not with them They say you will receive goods with in to days which I have notThe owner is rude and it seems like no one knows what's going on and what they are doing expect taking moneyPlease do not use this moving company it's a rip off and they charge you more once they arrive at your residence, so the quote does not stay the same even after you sign the contract Beware!

These people should go to jailThey gave me a quote promised it wouldn't go up and then proceeded to double my price after they picked everything upThen they are several days late deliveringCall and complain finally get to talk to the owner who screams and cusses me out over the price and moving date, and said that I can't nickel and dime him- he created that gameWhich by the doubled price I told him I believed himI said I couldn't' afford that and he said fine, he'll drop it off in Hollywood FL (meanwhile I am in KY)He said he doesn't give a f [redacted] about my stuff and he'll drop it off somewhere and just charge me for the labor of putting in on and off the truckSo I'm forced to pay for itThen when it finally arrives delivery men were nice, but they had repacked my items and had my $camera in a box under the microwave and stereoStuff was packed horribly and several kitchen items brokenAlso they took my bed frame apart and broke that as well as losing pieces of itThey took apart my tv stand and did the same thing though it is still usableWORST PLACE EVERYOU HAVE BEEN WARNED

I called to get a professional estimate for my moveI very specifically stated each item in the move to get the most accurate estimateI accepted the bid, understanding I was to furnish my own packing materialsThen the truck driver showed up and told me there would be an additional $charge for plastic bags for the mattress and box springsI was never told these would be required when I spoke to the professional and included the bed as one of the items to be shippedI told the truck driver that I was certain the bags must already be included in the bid, since I made it clear one would be shippedI called the mover and had a most unpleasant conversationI told him I had made many professionally handled moves and had never been required to bag mattresses, nor had I been told these would be necessaryI said I would not pay the additional charge and he cancelled the moveOf course my $dollar deposit has not been returned, either If you want to have a good experience, LOOK ELSEWHEREIn one day's time I found another mover who did it for $less and did not require plastic bagsShady businessSteer clear

I rate this company very poor because of my overall move experience with them and as a result of the difficulty I have had after my move with getting cooperation in getting a copy of the storage receipt associated with the Move Start off, I was quoted one price before the move after the agent asked me what I would be moving only to discover that the actual movers who arrived at my location indicated that it would be more even with knowing what all was moving In my listing of items I included a sofa and loveseat, and the movers told me that my Sofa was way outside the size of a soft (a regular 3-cushion sofa is what I had) When it came down to receive my household goods at my new location, the dispatcher was not able to give me a specific date and time that I could accept delivery; even mentioned that it was like the cable company in that they could provide a range of times I was OK with that, accept that he wasn't able to give me a specific day and that he would have to call to let me know THAT day when they could come FInally, I needed to get a final receipt for all the charges and spoke with [redacted] who told me she would e-mail it to me The receipt she sent did not include the storage charges, so I had to call her back to get that She told me she would send it; After waiting for several days, I called back to follow up, and was told it takes a few days Still after not getting it a week later, I called back and [redacted] told me that [redacted] was unavailable I asked her who the manager was and she [ [redacted] ] told me that [redacted] was the Manager I then asked for [redacted] manager and she said that [redacted] was the only one I then asked for the owner, and she said it was *** Asked, " [redacted] Who?" and she told me "I'm not gonna give you any last names" I thanked her and hung up I called back later and asked to speak to [redacted] and the clerk (whom I believe was [redacted] ) said that she was at lunch and would not be back until 1:30PM I called back at 1:30PM and was told to call back in minutes I asked to leave a voice message to have her call me back, and she said, "We don't have any voicemail here" The service is rude and nasty and very unprofessional I could never, in good faith, recommend anyone should use this unprofessional business