Hello ***, Moving Stars Inchas never engaged in any business with this personHer name does not come up in our system for a move for that date or any date for that matterIf she does not have a contract from us we did not do her movePlease make the necessary corrections to our account asap on the grounds that we did not move Ms***
Hello ***, Moving Stars Inchas never engaged in any business with this personHer name does not come up in our system for a move for that date or any date for that matterIf she does not have a contract from us we did not do her movePlease make the necessary corrections to our account asap
on the grounds that we did not move Ms***
Complaint: [redacted]
I am rejecting this response because:This matter is in no way resolved. They don't show me as a customer because my ex-husband had his sister put the agreement in her name. However, the contract clearly has my address as the pick up location. I have documentation of the agreement that they put in writing that day that the repairs would be made. Additionally, I have an email from Jesse stating they would make the repairs. I can also send pictures of the movers trying to stand the mailbox back up after they hit it with the back end of their truck as they were pulling away. Last, I have a quote for the repairs totaling $1700 in order to repair the damage. My response will not go through your system with attachments so I can send the documentation referenced above through another method, if necessary. This continues to be a major safety hazard in front of my house. Regards,[redacted]
Regards,
[redacted]
Hello ***, Moving Stars Inchas never engaged in any business with this personHer name does not come up in our system for a move for that date or any date for that matterIf she does not have a contract from us we did not do her movePlease make the necessary corrections to our account asap on the grounds that we did not move Ms***
Hello ***, Moving Stars Inchas never engaged in any business with this personHer name does not come up in our system for a move for that date or any date for that matterIf she does not have a contract from us we did not do her movePlease make the necessary corrections to our account asap
on the grounds that we did not move Ms***
Complaint: [redacted]
I am rejecting this response because:This matter is in no way resolved. They don't show me as a customer because my ex-husband had his sister put the agreement in her name. However, the contract clearly has my address as the pick up location. I have documentation of the agreement that they put in writing that day that the repairs would be made. Additionally, I have an email from Jesse stating they would make the repairs. I can also send pictures of the movers trying to stand the mailbox back up after they hit it with the back end of their truck as they were pulling away. Last, I have a quote for the repairs totaling $1700 in order to repair the damage. My response will not go through your system with attachments so I can send the documentation referenced above through another method, if necessary. This continues to be a major safety hazard in front of my house. Regards,[redacted]
Regards,
[redacted]