Moving U, LLC

This issue was resolved with a full refund for the entire move and an apology

Initial Business Response /* (1000, 6, 2015/07/22) */
Dear ***-I agree we miscalculated the hours; I pulled a copy of the invoice and see the errorIt is always our intention to be accurate and fair and I apologize for this mistake, it is a very simple fix and a check in the amount of $
(for the one hour miscalculation) will be mailed to youI'm sorry we couldn't get this resolved via phone or email as this is the first I am aware of your concernWhile *** is out I (the owner) am answering all calls and I apologize you didn't feel comfortable sharing the details and talking with me, who you thought was only the foreman, I apologize for the confusion this causedThis is an easy fix and again I'm sorry for the aggravation this caused youPlease inform me of the address where you would like the check sentAs for coupons, we do not advertise with Living Social, unfortunately you must have had a coupon for a different moving company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

This issue was resolved with a full refund for the entire move and an apology.

The owner ([redacted]) is taking over the concern/complaint from [redacted] and [redacted] is currently working with the other individuals who had moves completed that day to see if they were mistakenly moved to another home.  We apologize for the mishandling of the complaint from the...

start.  [redacted] is doing everything in his power to locate the dining table leaves.