Movoto, Inc.

Initial Business Response /* (1000, 5, 2014/04/28) */
To whom it may concern,
Per our terms of use, as expressly outlined here http://www.movoto.com/about/terms-of-use/, Movoto does not claim ownership in the Content you Make Available on the Service, and User Content does not necessarily
reflect the opinion of Movoto
With that being said, Movoto takes all claims of or misleading information seriouslyMovoto follows a strict set of guidelines to determine if content, and especially agent reviews, should be removed from the siteThose guidelines are expressly outlined here http://www.movoto.com/about/community-guidelines/
Upon review of this specific case, Movoto does not find this review to be in violation of our community guidelines
However, we provide several options which agents can take in response to cases like theseThe agent can write a response to the review, to be displayed on the agent's public profile immediately below the review in questionThe agent can also choose to hide their profile from public displayMovoto is willing to help the agent with either solution
Initial Consumer Rebuttal /* (3000, 7, 2014/05/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
So even though you know that the transaction the person is writing a review about is completely made up, you're allowing the review to remain? You're saying that Movoto allows and promotes people to make up fake reviews about fake transactions? How is that beneficial?

Initial Business Response /* (1000, 11, 2016/01/14) */
Our website currently does not publish that imageYou can see the result here: ***
You can also google rockbridge academy and click on the image they
are speaking about and see that the pie graph image no longer exists on Movoto.com
The image is a result of GOOGLE temporarily storing images in their databaseFurther we are not aware of being personally contacted about this issue and movoto school pages now use great schools dataThe rockbridge academy can see their movoto related school page here: ***Please let me know how I can further assist in this matter
Thank you,

Very poor customer serviceThey refuse to remove listing from the Internet even though house is not on marketCalled but was greeted by am extremely aggressive person who was rude and unhelpfulFirst time I called was lied to by rep was told by MLS THAT THEY do not flow the real estate rules regarding listingsWas told by rep they do not care about their reviews either

Initial Business Response /* (1000, 11, 2016/01/14) */
Our website currently does not publish that image. You can see the result here: [redacted]
You can also google rockbridge academy and click on the image...

they are speaking about and see that the pie graph image no longer exists on Movoto.com.
The image is a result of GOOGLE temporarily storing images in their database. Further we are not aware of being personally contacted about this issue and movoto school pages now use great schools data. The rockbridge academy can see their movoto related school page here: [redacted]Please let me know how I can further assist in this matter.
Thank you,