Mow It All

Case number *** concerning mr*** and mrs*** first off mr*** called us one time and was irate RV camper Services has no problem with going back and repairing his Camper RV roof he refused to allow us back on the property also CB Paragon Roofing did not install any kind
of Roof System at the time that job was completed neither one of us had our original contracts and a receipt was written up for him until we both got back into Richmond which is hours away on the following day a copy of the contract was mailed to his home address as he had gave us as of Sunday the 1st we drove by with a camper is setting there is no tarp on it to show any kind of a leak we did not go on the property if he would like to have his roof repaired we would be more than glad to mrp*** at campers RV services *** *** ***

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Mr. P[redacted] offered to attempt to repair our roof. However, since he did not correctly install the roof initially, it allowed leaking water to extensively damage the interior of our camper. We are unwilling to allow him to perform any additional work which could result in additional damage to the interior of our trailer.  He indicated that when he visited our trailer on the Sunday the 1st of the month (I am not certain to which month he is referring), he did not see a tarp. We did have a tarp on a portion of our roof during September 2017. Due to the shape of our roof and the presence of vents, we were not able to put a tarp on the entire roof and all of the outside walls were leaking. Because we were not able to cover all of the leaks with a tarp, we were forced to have the rood replaced.  We have pictures of the roof Mr. P[redacted] installed. Some of the pictures were taken while the roof was still on our trailer and others were taken after the roof was removed from the trailer. I have attached pictures showing some of the damage to the interior of our trailer. Regards, [redacted]