[redacted],
I have attached copies of invoices, payments received and credits given.
As of April 14th Ms. [redacted] has zero balance due with our company.
Credit was issued for Service done in September, November, December and January.
I received a...
couple of calls from Ms. [redacted] to which I responded. We were servicing her neighborhood at the time of her call at which time I went to her home. She inquired about the outstanding balance and about service needed for her trees. I told her I would research as soon a I got back to my office. Credit was given to December and January invoices and email was sent to her. On April 14th a credit was issued to September and November invoices and the account was closed.
I apologize for any miscommunication it may have occurred. Our goal is to provide the highest quality service possible to our clients.
Sincerely,
[redacted]
?
[redacted],
I have attached copies of invoices, payments received and credits given.
As of April 14th Ms. [redacted] has zero balance due with our company.
Credit was issued for Service done in September, November, December and January.
I received a...
couple of calls from Ms. [redacted] to which I responded. We were servicing her neighborhood at the time of her call at which time I went to her home. She inquired about the outstanding balance and about service needed for her trees. I told her I would research as soon a I got back to my office. Credit was given to December and January invoices and email was sent to her. On April 14th a credit was issued to September and November invoices and the account was closed.
I apologize for any miscommunication it may have occurred. Our goal is to provide the highest quality service possible to our clients.
Sincerely,
[redacted]
?