Mozilla

Initial Business Response / [redacted] (1000, 5, 2015/10/19) */ We are sorry this Firefox user has been having trouble making Firefox his default browserWe have a support site which provides instructionsPlease ask the customer to visit https://support.mozilla.org/en-US/kb/make-firefox-your-default-browserIf he still has problems after following the provided instructions, we will be happy to attempt to provide further assistance Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/26) */ (The consumer indicated he/she ACCEPTED the response from the business.) Firefox has now been working as my default browserGreat!

Initial Business Response /* (1000, 5, 2015/07/04) */
We appreciate being alerted to the consumer's concern about a particular functionality of the Mozilla Firefox browser. This complaint involves a product feature, not a consumer issue. Our feedback page, located at...

https://input.mozilla.org/en-US/feedback/firefox?, would be a better place to submit these concerns, so that our Firefox engineers will receive the feedback. He can also visit our support site at https://support.mozilla.org/en-US/products/firefox for possible solutions to his problem.
We hope these suggestions are helpful to the consumer.

Initial Business Response /* (1000, 5, 2015/10/19) */
We are sorry this Firefox user has been having trouble making Firefox his default browser. We have a support site which provides instructions. Please ask the customer to visit...

https://support.mozilla.org/en-US/kb/make-firefox-your-default-browser. If he still has problems after following the provided instructions, we will be happy to attempt to provide further assistance.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Firefox has now been working as my default browser. Great!