I went on the xxxxx with my parents, who flew in from California to visitWe were all 1st timers to zipliningThe tour starts out with a few short lines at "xxxxx." My mom braked too fast ONCE, and the tour guide cancelled her tourThis was after just short lines at "xxxxx." It was her first time ziplining - how can they expect everyone to be perfect their first time? She didn't even come close to putting anyone in dangerShe was sent back to the Welcome Center and missed out on the rest of the tourNot only did this ruin our family trip, Navitat refused to refund any part of the money, even though it was cancelled from their endTheir reasoning was that they do not give refunds for trips cancelled within hours of the tour - this would be understandable if WE wanted to cancel last minute, but not when it is initiated from their end
The tour guide said "Don't feel bad, you made it farther than a lot of people," and the reservations manager also said that at least one tou
I went on the xxxxx with my parents, who flew in from California to visitWe were all 1st timers to zipliningThe tour starts out with a few short lines at "xxxxx." My mom braked too fast ONCE, and the tour guide cancelled her tourThis was after just short lines at "xxxxx." It was her first time ziplining - how can they expect everyone to be perfect their first time? She didn't even come close to putting anyone in dangerShe was sent back to the Welcome Center and missed out on the rest of the tourNot only did this ruin our family trip, Navitat refused to refund any part of the money, even though it was cancelled from their endTheir reasoning was that they do not give refunds for trips cancelled within hours of the tour - this would be understandable if WE wanted to cancel last minute, but not when it is initiated from their end
The tour guide said "Don't feel bad, you made it farther than a lot of people," and the reservations manager also said that at least one tou