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Mr. Fix It Auto Clinics, Inc.

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Reviews Mr. Fix It Auto Clinics, Inc.

Mr. Fix It Auto Clinics, Inc. Reviews (2)

Mr. Fixit Auto Clinic[redacted] June 9, 2017 Revdex.com8100 N University AvePeoria, IL 61615 RE: [redacted], ID [redacted]
 Dear Revdex.com:On or about May 3, 2017 Trevor [redacted] had his vehicle towed in for inspection and an estimate for repairs. Once we inspected the...

2003 Mazada Tribute and found that the frame was broken I called Mr. [redacted] with the estimate and explanation of the repairs needed. I explained that there may be more wrong with it and we would not know that until the initial repairs were done since the car was not drivable wen it was towed in. When he picked up the vehicle I explained to him that he would need rear drive shaft and carrier bearing. He was upset and after discussing things with him we agreed that I would not him any labor and he would pay my cost on the used parts ($140.00) and when he left he was happy about everything.Anytime you have front end repairs as extensive as Mr. [redacted]'s we always recommend to the customer that they take in somewhere for a front end alignment. This is why his front end alignment was different after repairs. Our shop doesn't not do alignments and we always recommend [redacted] [redacted] in Urbana, IL as they do a good job and is affordable.And as to the lack of drivability that he states in the complaint I feel this is not true as the technician that did the repair is just happened to be driving behind him for about 1/2 mile within the last couple of weeks.Sincerely,Mr. Fixit Auto Clinic

Initial Business Response /* (1000, 12, 2015/09/09) */
In response to Mr. [redacted] complaint we agree that there is a tick in the motor that developed after he drove it for several 1000 miles and this is a very common occurrence in the Hemi motor. Mr. [redacted] did state that the car runs fine except for...

the ticking noise.
We have contacted the manufacture of the motor and they have agreed to send a new motor since there is a tick in it. But, they will not cover us removing and replacing the new motor since it is running fine so we feel that should be at the expense of the
An as for this not being the motor that State Farm paid for is incorrect. We have the receipts that document this.
Sincerely,
[redacted] , Owner
Mr. Fixit Auto Clinic
[redacted]
Champaign, IL 61821
Initial Consumer Rebuttal /* (3000, 14, 2015/09/15) */
September 15th, 2015
To whom it may concern,
I'm outraged that [redacted], the owner of Mr. Fixit Auto Clinic would say in his response that I drove my vehicle several 1000 miles before the problem of the "Tick" came about. The "Tick" was there when the replacement engine was installed. Mr. Fix It advised me to drive the vehicle and change the oil 2-3 times when the issue started. I trusted Mr. Fix It enterprise when the issue 1st started. I have learned later that changing the oil was just a stall tactic by Mr. Fix It to see if I would eat the problem myself.
He admits in his response that the engine has a "Tick" in it. Stating the manufacture is in agreement about the issue. He states that the manufacture will not cover them removing and replacing the engine with a new one. Too bad! That's the cost of doing business. I brought my vehicle to Mr. Fix It to get it fixed! So FIX IT!!!!!!!!!!!!!!! This issue has been going on since Jan. 2015. I have made contact with an Attorney, who says this is a pretty clear case of consumer fraud.
I'm giving Mr. Fix It 3 weeks to come to a final resolution of this issue, or I'm having my Attorney file suit against him in Small Claims. This has gone on long enough!
Sincerely,
[redacted]
P.S. I was told the engine has a 3yr Warranty. Where is the paperwork? I was NEVER given anything!

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