Mr. Handyman of Dallas, Plano and Rockwall

Invoiced & Paid By Check, But Services Not Completed
MrHandyman-Dallas, Estimate#XXXXXXXXX, Job#XXXXXX, Task#1/Carpentry/Modify/Convert under kitchen cabinet area & doors into pull-out drawers on either side of stoveAll drawers will have full extension ball bearing runners
Labor = hrs @ $per = $+ Material = hr @ $paid by my ck #Dated Mon/Jul/31/in the amount of $5,which amount also included a bathroom shower remodel in the amount of $4,+ Mistaken Overpayment of $for services I was later told were already included in the company's insurance, Paid by my Ck#in that amount, Dated Mon/Jul/31/2017, the above amounts did not include the Labor Tax of $
Since their tech Richard *** left on July 31, leaving the "prototype" cabinets half finished with bad carpentry & dangerous staples sticking out everywhere while he stated he knew a cabinet man that would mill the drawer fronts that would take 4-weeks, but I have not seen nor

We've used MrHandyman twice in the past year Once to repair a door and once to install holiday lights
Our first experience was wonderful They sent a carpenter out to repair the door and he did a great job
The second experience was horrible We asked for someone to install holiday lights and they sent someone who knew nothing about lights or how to install them
The end result was we paid $for materials and over $1,for labor for four strings of lights The process took two entire days with absolutely NOTHING accomplished on the first day
When I contracted for the service I asked that removal of the lights be included in the price When I called to schedule someone to come back and remove them, the manager JT, assured me they never agreed to that
When I complained their tech had purchased and installed the wrong lights, JT informed me the tech "wasn't a mind reader", so I was at fault
He did admit that trying to put up lights with bright yellow tent stakes was probably a mistake; and using permanent scrbrackets on the roofline, instead of the requested roof clips was an error on the workmans part
I complained via their online survey and was told someone would contact me I received no reply
Again, Manager JT, assures me someone DID call & left a message
I have no record of either call or voicemail Oh, and you should know that company policy is they will only try and contact you one time, before they consider the issue resolved
My year old husband removed the lights (in about minutes), but we need someone to remove the brackets on the roof
After being insulted by JT, I left a message for the owner, David ***, to call me
I'm still waiting