Mr. Handyman

if the costmer *** *** she can not come to the store she can send someone from the familly or friends so we can helpthanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am unable to get to the store without assistance due to my inability to walk without a walker and have been suffering from several serious medical ailments including inflammation of my legs I am physically unable to go to the store but rather I want the store to send an employee to pick up the recliner, which I told them I did not want a recliner redelivered, and I want a credit to the card charged for this recliner.This is the only resolution I will accept because I expressly told the company when they delivered the wrong recliner that I did not want a re-delivery and I wanted the company to issue a credit to my card.Thank you,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

costmer
*** *** purchased reciner in june ** /and we did the delvery
with no any dammage with good condition then the costmer call say not
the right recliner and we went to her home to look it and we found is
the right item same as well she purchased but to make
costmer happy we
told her to come to the store so we can give her cridet and she still
dont show uo and we hope to see her in the store soon to help her ,
thanks

costmer
*** *** purchased reciner in june ** /and we did the delvery
with no any dammage with good condition then the costmer call say not
the right recliner and we went to her home to look it and we found is
the right item same as well she purchased but to make
costmer happy we
told her to come to the store so we can give her cridet and she still
dont show uo and we hope to see her in the store soon to help her ,
thanks

Bedrooms 10xtobe painted.Vince Y*** of MrHandyman Made a HORRIBLE MESS of 1BEDROOM- paint drippings, damaged NEW CEILING -Hrs $Billed
Service Requested 3/5/- spoke to MrDennis M***, owner of MR.HANDYMAN Lady Lake, FloridaI requested 10Xbedrooms to be painted.I provided good quality paint W/ primer all in oneThe bedrooms had NO furniture, carpets, outlet & light switch covers were already removed for preparationI had already prepped walls with speckleThe CEILINGS in BOTH rooms had just been re texturized- they had already been painted so neither should have been touched.On 3/6/Vince Y*** from MR.HANDYMAN LADY LAKE, FLORIDA arrived at 9:03amI explained to him what needed to be paintedHe brought in equipment and got started working at 10:00amI constantly checked on Vince
My own son went into the bedroom where Vince was and sponge wiped the baseboards and asked if he needed further HELP- Vince said "NO" he could handle the job.At 1:I tol

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am unable to get to the store without assistance due to my inability to walk without a walker and have been suffering from several serious medical ailments including inflammation of my legs.  I am physically unable to go to the store but rather I want the store to send an employee to pick up the recliner, which I told them I did not want a recliner redelivered, and I want a credit to the card charged for this recliner.This is the only resolution I will accept because I expressly told the company when they delivered the wrong recliner that I did not want a re-delivery and I wanted the company to issue a credit to my card.Thank you,[redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We had a follow-up conversation with [redacted], apologized for the misunderstanding and she sent us a check for the full amount of $209.65.Phil S[redacted]Mr. Handyman###-###-####

Review: HANDY MAN CAME TO MY HOME ON TIME ON 7/**/15. HE PAINTED AN OUTDOOR BENCH AND FRAME

AROUND OUTSIDE WINDOW, AND PERFORMED OTHER SMALL CHORES. HE SCREWED UP THE OUT

SIDE UMBRELLA TRYING TO OPEN IT; LEAVING IT SEVERLY TWISTED. HANDMAN SAID IT WAS BROKEN. HOWEVER, MY SON-IN-LAW

FIXED IT IN A SHORT TIME SEVERAL DAYS LATER.

HE PAINTED THE BENCH WITH 2 COATS OF PAINT AND NOTED IT NEEDS 4 COATS; THAT THE STORE

DID NOT HAVE THE COLOR NEEDED. SAID HE WOULD BE BACK "WHEN HE WAS IN THE NEIGHBORHOOD "WITH

THE NEEDED PAINT AND WOULD FINISH THE JOB. I PAID THE BILL BEFORE THE HANDYMAN LEFT.

MY HUSBAND THEN NOTED THAT THE OUTSIDE WINDOW FRAME WAS NOT SMOOTHLY PAINTED AND THERE

WERE VISABLE BUMPS ALONG THE BOTTOM PART OF THE FRAME. ALSO, IT WAS SLOPPILY PAINTED WITH SPOTS OF

PAINT AROUND THE EDGES AND THE WINDOW. I CALLED MR. HANDYMAN SEVERAL DAYS

LATER TO DISCUSS THE WINDOW FRAME, AND TO HAVE THE BENCH PAINTED WITH TWO MORE COATS.

I ALSO SAID I NEEDED ONE OTHER CHORE. A DATE WAS SET, BUT WAS CANCELLED BY THE COMPANY, AND

RESCHEDULED FOR 7/**/15. I WAS TOLD BY THE COMPANY THAT THE HANDYMAN WOULD COME MID-DAY.

I CAME HOME AT 11:45, AND SAW THAT THE BENCH WAS PAINTED, BUT THAT THE WINDOW SILL WAS

UNTOUCHED. A BILL OF 209.08 WAS TAPED TO THE DOOR. THERE WAS ALSO A TELEPHONE MESSAGE FROM

THE COMPANY NOTING THAT THE HANDYMAN COULD COME BACK NEXT WEEK TO COMPLETE THE

SMALL CHORE

I CALLED THE COMPANY NOTING THAT I WOULD NOT PAY IN FULL, AS I FELT THE 2ND TIME PAINTING OF THE

BENCH SHOULD BE INCLUDED IN THE ORIGINAL FEE. I WILL, HOWEVER, PAY FOR THE TWO CANS OF PAINT

WHICH CAME TO $35. I TOLD THE COMPANY THAT THE WINDOW FRAME WAS UNTOUCHED. THE COMPANY

SAID THAT THE WOOD WAS WARPED AND NOTHING, BUT A NEW FRAME ,COULD BE DONE.

MY HUSBAND STATES THAT THE WOOD IS NOT WARPED AS IT IS VERY HARD, AND NEEDS TO BE SCRAPED BEFORE PAINTING.

[redacted]Desired Settlement: I WOULD LIKE THE BILL BE WAIVED MINUS THE $35 FOR PAINT

I WOULD ALSO LIKE THE PUBLIC TO KNOW THAT THE COMPANY OVERCHARGES

AND DOES NOT ALWAYS FOLLOW-UP ON NEEDED CHORES. I WILL NEVER USE

THIS COMPANY AGAIN. IN THE FUTURE, I WILL BE MORE CAUTIONS AND DEPEND

UPON RECOMMENDATIONS RATHER THAN SEARCH ONLINE

Business

Response:

We had a follow-up conversation with [redacted], apologized for the misunderstanding and she sent us a check for the full amount of $209.65.Phil S[redacted]Mr. Handyman###-###-####

Excellent !!

This writer had a very positive experience. This company is one of the most professional contractors with whom I have done business: very professional, very thorough at a most reasonable cost. I was very pleased with the work performed. Highly recommend them for any and all contracting and repair work.