This is the worse shipping company. My delivery date was the 8th, 9th at the latest. The truck axel broke which delayed my delivery by three days. On the day of delivery I get another call informing me it will be delayed another day because of a cracked windshield. I ask who would reimburse me the money because I have to spend on a rental car. The dispatch lady was very rude and said that isn't our problem. I ask for a supervisor number and she gave me someone cell phone number who wasn't a supervisor. This company has shady practices and very rude. Would not recommend them to anyone in the military moving across the country because you will spend unnecessary money because of their mistakes and they will not reimburse you.
This is the worse shipping company. My delivery date was the 8th, 9th at the latest. The truck axel broke which delayed my delivery by three days. On the day of delivery I get another call informing me it will be delayed another day because of a cracked windshield. I ask who would reimburse me the money because I have to spend on a rental car. The dispatch lady was very rude and said that isn't our problem. I ask for a supervisor number and she gave me someone cell phone number who wasn't a supervisor. This company has shady practices and very rude. Would not recommend them to anyone in the military moving across the country because you will spend unnecessary money because of their mistakes and they will not reimburse you.