Mr. P's Imports, Ltd.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

August 15, 2016Dear ***,This letter is in response to the above referenced complaint filed with the Revdex.com (Revdex.com)In your submission, you voiced concern regarding an overdraft balance on your account.You indicated within your complaint that you were not provided with an
opportunity to re-pay this obligation in incrementsSince overdrafts are payable on demand, we do not generally offer repayment plans on these debts in the period immediately following the overdraftWhen considering your request for a payment plan we considered several factors including your prior history of overdrafts and a previous charge-off with the BankRegarding your account status around the time of your complaint, it was noted that on 8/3/16, a deposit of $1,posted to your account, at which time the account was overdrawn $702.90; this deposit brought your account to an end of day positive balance of $While we were unable to accommodate your request for a repayment plan, as you noted, as a gesture of good faith we did agree to waive certain overdraft fees.Community Bank, N.Aand its predecessors have been serving upstate New York and Northeast Pennsylvania for yearsWe appreciate the opportunity to serve your banking needs and hope that you will give us the opportunity to do so in the futureIf you would like to discuss this or any other matter further, I can be reached directly at ###-###-#### or by email at ***@CommunitvBankNA.com.Sincerely,Karen HAssistant Risk Manager