We at Mr. Sparkle Car Wash intent to work with the complainant to their satisfaction. Based on the [redacted] is seeking full payment for repair of their wheel on their [redacted] . According to the complaint details we see that a claim was filed with their insurance... company. We will pay the full amount of the insurance company's quote to repair the wheel.Please forward a copy of the estimate to us and payment will be made. Thank you, [redacted]
From: [redacted] Sent: Friday, October 28, 1:PMTo: m [redacted] Hello [redacted] I am requesting, if possible to reopen the above complaint number [redacted] , involving our car and MrSparkle Car Wash and damage to our car The matter was closed due to lack of response from message on 10-20- My apology for delayed responseI had time today to scan my receipts and respond accordingly and hadn't realized the day lapse in time Mr Sparkle Car Wash Vice President Paul [redacted] had responded that he would cover our cost of the damage to the wheel We do have a claim filed with our insurance and I have paid out of pocket $for the deductible If possible may we open the claim and contact Mr [redacted] Our Nissan was purchased only weeks ago the damage to the wheel happened only weeks of our purchase I have the appropriate documents of repair and car rental attached to this email Any help you may be able to apply toward reopening this matter would be greatly appreciatedThank you Amy LaGuardia Documents Attached Invoice from Harte Nissan $Deductible receipt paid $Rental Fee $Allstate Claim Letter
We at Mr. Sparkle Car Wash intent to work with the complainant to their satisfaction. Based on the [redacted] is seeking full payment for repair of their wheel on their [redacted] . According to the complaint details we see that a claim was filed with their insurance... company. We will pay the full amount of the insurance company's quote to repair the wheel.Please forward a copy of the estimate to us and payment will be made. Thank you, [redacted]
From: [redacted] Sent: Friday, October 28, 1:PMTo: m [redacted] Hello [redacted] I am requesting, if possible to reopen the above complaint number [redacted] , involving our car and MrSparkle Car Wash and damage to our car The matter was closed due to lack of response from message on 10-20- My apology for delayed responseI had time today to scan my receipts and respond accordingly and hadn't realized the day lapse in time Mr Sparkle Car Wash Vice President Paul [redacted] had responded that he would cover our cost of the damage to the wheel We do have a claim filed with our insurance and I have paid out of pocket $for the deductible If possible may we open the claim and contact Mr [redacted] Our Nissan was purchased only weeks ago the damage to the wheel happened only weeks of our purchase I have the appropriate documents of repair and car rental attached to this email Any help you may be able to apply toward reopening this matter would be greatly appreciatedThank you Amy LaGuardia Documents Attached Invoice from Harte Nissan $Deductible receipt paid $Rental Fee $Allstate Claim Letter