We just had our ducts cleaned today and we are extremely impressedEveryone was friendly and professional-from scheduling until the gentlemen left, it was top notch serviceOur home was a foreclosure, had been closed up for over a year and someone had been running a kerosene heater as wellNeedless to say, after seeing all the dust, dirt and grime they caught in their huge HEPA filter, I wish we had done this sooner! The sanitizer they sprayed in afterwards smells nice alsoThe cost was a flate rate, given to us at scheduling and there were no hidden chargesIt was worth every pennyWhen the need arises, we will definitely use MrB's again
I saw their commercial on TV and decided to give them a callA sales guy came out and went into the attic with me and told me they would clean out the main A/C duct line plus all the small duct lines that went to each roomEven spray in a disinfectant to help it smell good, all for $I agreed, and a few days later two guys showed up, supposedly the two best guys MrBâ s hadWe went up into the attic and one of them cut a good sized hole in the duct pipe and looked inside and said, â It doesnâ t even need cleaning.â I looked and saw quite a bit of dust clinging to the inside of the duct, but mostly in the bottomIt looked like someone had taken a dirt clod and threw it down the length of the pipeThe men said that it wasnâ t bad at all and theyâ d seen a lot worseI said I really wanted it cleaned thoroughly and to go ahead They started making comments about how me paying $dollars for a couple of hours of work was ridiculous and that I was getting the shaft on this dealThey said it wouldnâ t even be a two hour job for what little they would have to do for my meSo I asked how much he thought I should pay, like $or something maybeHe said, â NO, but not $600.â Both of them were laughing and poking fun about it So as they are working, I ask about the company they work for, the owner, and so on I ask if they made pretty good money doing this kind of work and the guy that had been with them for years said that they get paid by the job, so the more jobs they do, the more money they makeNow keep in mind that it is Friday about 1:00pmThey said they had one more job in Lebanon to do, which is about minute drive from my house, and would be off for the weekendI wonder why they said my ducts didnâ t need cleaning? At one point, I saw one of the guys with a cordless drill and a long cable attached with a bunch of blue bristles on the endLooked like somebody grabbed a bunch of bristles off that thing at the car wash that spins around to wash your car and wired the mangled up bunch of bristles to the end of the thingI asked him what it was for and he said to run up thru the duct work and spin it with the cordless drill and loosen up the dust and dirt while the suction vacuum machine sucks all of it outI asked how long it was because it looked a little shortHe said twenty feetI thought about it for a few seconds and asked him if it would reach all the way to the end of my ductHe reassured me that it wouldFunny thing is that my main duct pipes are just over foot long in each direction from the furnace So later on they were finishing up cleaning out the main large duct and were packing up their equipmentI asked if they were going to clean out all the small duct lines going to each room of the houseThey said no, that they didnâ t even need cleaningI wrote them a check and they leftI thought about it for a few minutes and then called the sales guy that came out and asked him what these guys were supposed to doHe says â clean your ducts I thought.â So I told him what was actually done and he said he would call the two guys and talk to them One of the guys called me back about an hour later after they left me house, while he was picking up his kid from school, and said they would be back out and clean the smaller ducts but it would be a few daysIâ m wondering what happened to the other job in Lebanon they still were supposed to do They did come back and do the rest of the job, but before they started, they showed me that they had put a brand new filter in top of their vacuum unit, as if to show me this to prove that when they were through, the filter wouldnâ t even be dirty and that the ducts really didnâ t need cleaning, like they had saidWhen they were finished, they were hurrying to pack up their equipment and I asked to see the filter againTheir response was that they had to hurry to their next job and didnâ t have time, so I said Iâ d just look for a second and I unlatched the top of the vacuum unit myself to find a brand new filter that was just filthy with dust and trash form the small ducts they had cleanedKind of an awkward moment I guess From the beginning the salesman told me that after the ducts were cleaned, that there were going to spray in a disinfectant in there of some sort, to help it smell betterThat was never doneWhen they left, for the next few weeks the air coming from my ducts just wreaked about ten times worse than it did before they were cleanedI talked to a couple of HVAC company guys and they told me what happened is that when the blue brush thing swirled around in my ducts, it rubbed and smeared the dust and dirt into cooking grease and/or smoke residue from the previous owners who smoked, and it stuck there, pretty much stirring it up and made the smell strongerAnd they said that if the company who cleaned the ducts had sprayed the ducts afterward with what they said they were going to, probably called an encapsulant solution, that it would have sealed that dirt and dust and the smell within it which would have taken care of the worsening smellBut instead of having these is out again to do a crappy job again, I just replaced all of the duct work and the problem was solvedBut the $I paid for duct cleaning was a waste So I guess that if I hadnâ t been there when they did their work, or went up in the attic with them, who knows what they really would have actually cleaned or done at all I think they might be getting paid by the job all right, one crappy job after another Iâ m thinking about the housewife who might not know anything about A/C ducts letting these guys clean them while she cooks or does house workOr the man and wife who let these guys clean their ducts while they are at work at their jobs during the dayThese guys left all alone to clean someoneâ s ducts unsupervised is hard to think aboutEspecially since they get paid by the jobThe more jobs they do in a day, the more money they makeAnd the quickest way to do a job is to rush through it and do it badlyLike my ducts were doneAnd then there is the health risk as well from breathing the air after a bad cleaning job was done
We just had our ducts cleaned today and we are extremely impressedEveryone was friendly and professional-from scheduling until the gentlemen left, it was top notch serviceOur home was a foreclosure, had been closed up for over a year and someone had been running a kerosene heater as wellNeedless to say, after seeing all the dust, dirt and grime they caught in their huge HEPA filter, I wish we had done this sooner! The sanitizer they sprayed in afterwards smells nice alsoThe cost was a flate rate, given to us at scheduling and there were no hidden chargesIt was worth every pennyWhen the need arises, we will definitely use MrB's again
I saw their commercial on TV and decided to give them a callA sales guy came out and went into the attic with me and told me they would clean out the main A/C duct line plus all the small duct lines that went to each roomEven spray in a disinfectant to help it smell good, all for $I agreed, and a few days later two guys showed up, supposedly the two best guys MrBâ s hadWe went up into the attic and one of them cut a good sized hole in the duct pipe and looked inside and said, â It doesnâ t even need cleaning.â I looked and saw quite a bit of dust clinging to the inside of the duct, but mostly in the bottomIt looked like someone had taken a dirt clod and threw it down the length of the pipeThe men said that it wasnâ t bad at all and theyâ d seen a lot worseI said I really wanted it cleaned thoroughly and to go ahead They started making comments about how me paying $dollars for a couple of hours of work was ridiculous and that I was getting the shaft on this dealThey said it wouldnâ t even be a two hour job for what little they would have to do for my meSo I asked how much he thought I should pay, like $or something maybeHe said, â NO, but not $600.â Both of them were laughing and poking fun about it So as they are working, I ask about the company they work for, the owner, and so on I ask if they made pretty good money doing this kind of work and the guy that had been with them for years said that they get paid by the job, so the more jobs they do, the more money they makeNow keep in mind that it is Friday about 1:00pmThey said they had one more job in Lebanon to do, which is about minute drive from my house, and would be off for the weekendI wonder why they said my ducts didnâ t need cleaning? At one point, I saw one of the guys with a cordless drill and a long cable attached with a bunch of blue bristles on the endLooked like somebody grabbed a bunch of bristles off that thing at the car wash that spins around to wash your car and wired the mangled up bunch of bristles to the end of the thingI asked him what it was for and he said to run up thru the duct work and spin it with the cordless drill and loosen up the dust and dirt while the suction vacuum machine sucks all of it outI asked how long it was because it looked a little shortHe said twenty feetI thought about it for a few seconds and asked him if it would reach all the way to the end of my ductHe reassured me that it wouldFunny thing is that my main duct pipes are just over foot long in each direction from the furnace So later on they were finishing up cleaning out the main large duct and were packing up their equipmentI asked if they were going to clean out all the small duct lines going to each room of the houseThey said no, that they didnâ t even need cleaningI wrote them a check and they leftI thought about it for a few minutes and then called the sales guy that came out and asked him what these guys were supposed to doHe says â clean your ducts I thought.â So I told him what was actually done and he said he would call the two guys and talk to them One of the guys called me back about an hour later after they left me house, while he was picking up his kid from school, and said they would be back out and clean the smaller ducts but it would be a few daysIâ m wondering what happened to the other job in Lebanon they still were supposed to do They did come back and do the rest of the job, but before they started, they showed me that they had put a brand new filter in top of their vacuum unit, as if to show me this to prove that when they were through, the filter wouldnâ t even be dirty and that the ducts really didnâ t need cleaning, like they had saidWhen they were finished, they were hurrying to pack up their equipment and I asked to see the filter againTheir response was that they had to hurry to their next job and didnâ t have time, so I said Iâ d just look for a second and I unlatched the top of the vacuum unit myself to find a brand new filter that was just filthy with dust and trash form the small ducts they had cleanedKind of an awkward moment I guess From the beginning the salesman told me that after the ducts were cleaned, that there were going to spray in a disinfectant in there of some sort, to help it smell betterThat was never doneWhen they left, for the next few weeks the air coming from my ducts just wreaked about ten times worse than it did before they were cleanedI talked to a couple of HVAC company guys and they told me what happened is that when the blue brush thing swirled around in my ducts, it rubbed and smeared the dust and dirt into cooking grease and/or smoke residue from the previous owners who smoked, and it stuck there, pretty much stirring it up and made the smell strongerAnd they said that if the company who cleaned the ducts had sprayed the ducts afterward with what they said they were going to, probably called an encapsulant solution, that it would have sealed that dirt and dust and the smell within it which would have taken care of the worsening smellBut instead of having these i
s out again to do a crappy job again, I just replaced all of the duct work and the problem was solvedBut the $I paid for duct cleaning was a waste So I guess that if I hadnâ t been there when they did their work, or went up in the attic with them, who knows what they really would have actually cleaned or done at all I think they might be getting paid by the job all right, one crappy job after another Iâ m thinking about the housewife who might not know anything about A/C ducts letting these guys clean them while she cooks or does house workOr the man and wife who let these guys clean their ducts while they are at work at their jobs during the dayThese guys left all alone to clean someoneâ s ducts unsupervised is hard to think aboutEspecially since they get paid by the jobThe more jobs they do in a day, the more money they makeAnd the quickest way to do a job is to rush through it and do it badlyLike my ducts were doneAnd then there is the health risk as well from breathing the air after a bad cleaning job was done