MrBaker

Revdex.com spoke with the owner of the company who stated the customer had already been refunded on July

Review: Request for Refund of $82.70 from MrBakerSubmitted by [redacted] on July 21, 2015 - Transaction: eipdncvaI am requesting a refund based on the following facts:DateTimeFromCommentJune 29, 20152:11 pm[redacted]Inquired about shipping and requested two cakesJune 29, 20152:16 pmMrBakerSent the Invoice via emailJune 29, 20153:16 pmMrBakerRequested first and last payment to start on the cakesJune 29, 201511:00 pm[redacted]Paid the invoice $82.70 via Square CashJune 30, 20154:51 pmMrBakerSent a text saying he was shipping the cakes the next morningJuly 2, 201512:57 pmMrBakerSent a Facebook message asking me to call himJuly 2, 201512:57 pm[redacted]Called MrBaker...He stated he wouldn't be able to ship the cakes until the following Monday or Tuesday due to the holiday weekend. He said the cakes were ready but the dry ice wouldn't last very long if he mailed them out. I stated I ordered the cakes for the holiday and how my daughter was away from home, and I wanted her to have one for Independence Day. He apologized and stated he would include a cheesecake jar with both orders. He said that I was local and could deliver mine in person or meet me. I told him my coworker lived in the McGuire neighborhood after he shared he lived off [redacted]. He said he would deliver mine to the coworker's address that night. He would wait until the next week to mail my daughter's. He never did.July 2, 20151:31 pm[redacted]Sent a text with my coworker's address and nameJuly 3, 20157:49 am[redacted]Sent a text saying I would be at a salon near the McGuire location, because the delivery never made it to my coworker'July 3, 20159:42 am[redacted]Sent a text to ask if my previous text was okay after no replyJuly 3, 201511:24 amMrBakerSent a text saying he just saw the messages and planned to deliver the cake at noonJuly 3, 201511:24 am[redacted]Asked to pick up the cake directly July 3, 201511:38 amMrBakerReplied yes and sent his addressJuly 3, 201511:43 am[redacted]Informed MrBaker I would be there in two minutesJuly 3, 201511:43 amMrBakerNeeded 7 minutesJuly 3, 201511:57am[redacted]Tired of waiting in the hot sunshine outside in the parking lot, sent MrBaker a text message saying that he could deliver the cake to the coworker because I needed to get my son from the babysitter's houseJuly 3, 20153:40 pm[redacted]Asked for a refund because the cake never arrived at my coworker's houseJuly 3, 20153:46 pmMrBakerReplied saying the cake is made; he came outside; he could meet me and if I called he was buying a truckJuly 3, 20153:49 pm[redacted]Replied saying No thank you. Reviewed the promises made by MrBakerJuly 3, 20154:46 pmMrBakerReplied stating he came outside at 11:55 pm, which didn't happen...Said he provides great customer service and I should receive a refund within seven business days.July 15, 20151:07 pm[redacted]Sent a text message asking about the refund statusJuly 15, 20151:10 pmMrBakerReplied stating it was still processing due to his phone being stolen at work; and all accounts were frozenJuly 21, 20159:34 am[redacted]Sent a text and Instagram message stating I hadn't received a refund. If it's not received by Friday, I will alert authorities.July 21, 2015After 9:34 amMrBakerReplied on Instagram he will only refund a partial payment of 50% and stated I was childish.July 21, 2015After 9:34 am[redacted]Replied on Instagram that is not what we agreed.Desired Settlement: Request for Refund of $82.70 from MrBakerSubmitted by [redacted] on July 21, 2015 - Transaction: eipdncvaI am requesting a refund based on the following facts:DateTimeFromCommentJune 29, 20152:11 pm[redacted]Inquired about shipping and requested two cakesJune 29, 20152:16 pmMrBakerSent the Invoice via emailJune 29, 20153:16 pmMrBakerRequested first and last payment to start on the cakesJune 29, 201511:00 pm[redacted]Paid the invoice $82.70 via Square CashJune 30, 20154:51 pmMrBakerSent a text saying he was shipping the cakes the next morningJuly 2, 201512:57 pmMrBakerSent a Facebook message asking me to call himJuly 2, 201512:57 pm[redacted]Called MrBaker...He stated he wouldn't be able to ship the cakes until the following Monday or Tuesday due to the holiday weekend. He said the cakes were ready but the dry ice wouldn't last very long if he mailed them out. I stated I ordered the cakes for the holiday and how my daughter was away from home, and I wanted her to

Business

Response:

Revdex.com spoke with the owner of the company who stated the customer had already been refunded on July 30.