Initial Business Response / [redacted] (1000, 12, 2015/09/09) */ In response to Mr [redacted] complaint we agree that there is a tick in the motor that developed after he drove it for several miles and this is a very common occurrence in the Hemi motorMr [redacted] did state that the car runs fine except for the ticking noise We have contacted the manufacture of the motor and they have agreed to send a new motor since there is a tick in itBut, they will not cover us removing and replacing the new motor since it is running fine so we feel that should be at the expense of the An as for this not being the motor that State Farm paid for is incorrectWe have the receipts that document this Sincerely, [redacted] , Owner MrFixit Auto Clinic [redacted] Champaign, IL Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/09/15) */ September 15th, To whom it may concern, I'm outraged that [redacted] ***, the owner of MrFixit Auto Clinic would say in his response that I drove my vehicle several miles before the problem of the "Tick" came aboutThe "Tick" was there when the replacement engine was installedMrFix It advised me to drive the vehicle and change the oil 2-times when the issue startedI trusted MrFix It enterprise when the issue 1st startedI have learned later that changing the oil was just a stall tactic by MrFix It to see if I would eat the problem myself He admits in his response that the engine has a "Tick" in itStating the manufacture is in agreement about the issueHe states that the manufacture will not cover them removing and replacing the engine with a new oneToo bad! That's the cost of doing businessI brought my vehicle to MrFix It to get it fixed! So FIX IT!!!!!!!!!!!!!!! This issue has been going on since JanI have made contact with an Attorney, who says this is a pretty clear case of consumer fraud I'm giving MrFix It weeks to come to a final resolution of this issue, or I'm having my Attorney file suit against him in Small ClaimsThis has gone on long enough! Sincerely, [redacted] P.SI was told the engine has a 3yr WarrantyWhere is the paperwork? I was NEVER given anything!
Initial Business Response / [redacted] (1000, 12, 2015/09/09) */ In response to Mr [redacted] complaint we agree that there is a tick in the motor that developed after he drove it for several miles and this is a very common occurrence in the Hemi motorMr [redacted] did state that the car runs fine except for the ticking noise We have contacted the manufacture of the motor and they have agreed to send a new motor since there is a tick in itBut, they will not cover us removing and replacing the new motor since it is running fine so we feel that should be at the expense of the An as for this not being the motor that State Farm paid for is incorrectWe have the receipts that document this Sincerely, [redacted] , Owner MrFixit Auto Clinic [redacted] Champaign, IL Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/09/15) */ September 15th, To whom it may concern, I'm outraged that [redacted] ***, the owner of MrFixit Auto Clinic would say in his response that I drove my vehicle several miles before the problem of the "Tick" came aboutThe "Tick" was there when the replacement engine was installedMrFix It advised me to drive the vehicle and change the oil 2-times when the issue startedI trusted MrFix It enterprise when the issue 1st startedI have learned later that changing the oil was just a stall tactic by MrFix It to see if I would eat the problem myself He admits in his response that the engine has a "Tick" in itStating the manufacture is in agreement about the issueHe states that the manufacture will not cover them removing and replacing the engine with a new oneToo bad! That's the cost of doing businessI brought my vehicle to MrFix It to get it fixed! So FIX IT!!!!!!!!!!!!!!! This issue has been going on since JanI have made contact with an Attorney, who says this is a pretty clear case of consumer fraud I'm giving MrFix It weeks to come to a final resolution of this issue, or I'm having my Attorney file suit against him in Small ClaimsThis has gone on long enough! Sincerely, [redacted] P.SI was told the engine has a 3yr WarrantyWhere is the paperwork? I was NEVER given anything!