MrFix It

Thank you for the reminder regarding ***s complain***s account was closed and deleted on 3-**-which we informed him of via e-mail at that time and confirmed again on 3-**-which appears to be the last correspondence we had with ***Additionally, we did inform him as to why we were requesting he verify his ID on 3-**-17; which was requested due to our payment processor's anti-fraud measures being triggered by his account and in order to allow him to move forward with selling his tickets on our marketplace, we needed him to provide a photocopy of his ID for verification and security purposesWe hope this is now considered resolved since we have already fulfilled his request of deleting his account

According to our finance department, ***'s payout check for sale # [redacted] was issued on the [redacted] of MayGiven that this complaint was reopened weeks ago, I'd imagine he has received it by now but we're more than happy to look into this further if this is not the case

As you can see my card was charged then refunded

In this case, we've already offered the customer a refund in the form of a "buyback", wherein we buy the tickets back from them and pay them via an alternate method since we weren't the merchant of recordThis was a listing error, and we have since rectified itTherefore, we must consider this case resolved on SeatGeek's end

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: the note they are referring to as I have stated on numerous occasions to you and to them states that the stage/performance is blockedAgain there is no stage/performance, this is a baseball game not a concertThe note should have said obstructed viewIf it had said obstructed view I would not have purchased them In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]