Complaint: [redacted] I am rejecting this response because:Mr Roof was paid to replace my entire roofThe flashing around the chimney that was noted on the inspection report was bent up to allow the removal of the old shingles, after the new shingles were installed the flashing around the chimney was now bent down, nailed and sealedThe noted shingles that are installed incorrectly (upside-down) was installed by Mr Roof when they installed the new roofThe nails not flush is part of the roof replacementI do not find the reasoning of being too busy to return my call or get with me to resolve, valid, I placed calls over a two week period, most of the time multiple calls per dayI left messages that I can be reached at anytime Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Mr Roof was paid to replace my entire roofThe flashing around the chimney that was noted on the inspection report was bent up to allow the removal of the old shingles, after the new shingles were installed the flashing around the chimney was now bent down, nailed and sealedThe noted shingles that are installed incorrectly (upside-down) was installed by Mr Roof when they installed the new roofThe nails not flush is part of the roof replacementI do not find the reasoning of being too busy to return my call or get with me to resolve, valid, I placed calls over a two week period, most of the time multiple calls per dayI left messages that I can be reached at anytime Regards, [redacted]