When we called MrRooter to fix our problem they were made aware that we had a leak "somewhere"When the plumber came out and told us what needed to be fixed he said this will fix your problemHe was asked different times and assured us that this is the problem and did $worth of "unnecessary" repairsThe second company that had to be called to fix the problem said that necessary repairs were not done to fix the leakThe repairs that were down weren't down correctly and had to be fixed by the new companyWhen Paul was called he said he would come back out to access the issue and never didWe have been ignored and costly unnecessary repairs were doneThe letter stated that several messages were left with no return phone call backPaul called one timeAt this point I want a refund for unnecessary repairsWe feel "taken" and ignoredI want a full refundThank you, [redacted] ***
When we called MrRooter to fix our problem they were made aware that we had a leak "somewhere"When the plumber came out and told us what needed to be fixed he said this will fix your problemHe was asked different times and assured us that this is the problem and did $worth of "unnecessary" repairsThe second company that had to be called to fix the problem said that necessary repairs were not done to fix the leakThe repairs that were down weren't down correctly and had to be fixed by the new companyWhen Paul was called he said he would come back out to access the issue and never didWe have been ignored and costly unnecessary repairs were doneThe letter stated that several messages were left with no return phone call backPaul called one timeAt this point I want a refund for unnecessary repairsWe feel "taken" and ignoredI want a full refund.Thank you, [redacted] ***
When we called MrRooter to fix our problem they were made aware that we had a leak "somewhere"When the plumber came out and told us what needed to be fixed he said this will fix your problemHe was asked different times and assured us that this is the problem and did $worth of "unnecessary" repairsThe second company that had to be called to fix the problem said that necessary repairs were not done to fix the leakThe repairs that were down weren't down correctly and had to be fixed by the new companyWhen Paul was called he said he would come back out to access the issue and never didWe have been ignored and costly unnecessary repairs were doneThe letter stated that several messages were left with no return phone call backPaul called one timeAt this point I want a refund for unnecessary repairsWe feel "taken" and ignoredI want a full refundThank you, [redacted] ***
When we called MrRooter to fix our problem they were made aware that we had a leak "somewhere"When the plumber came out and told us what needed to be fixed he said this will fix your problemHe was asked different times and assured us that this is the problem and did $worth of "unnecessary" repairsThe second company that had to be called to fix the problem said that necessary repairs were not done to fix the leakThe repairs that were down weren't down correctly and had to be fixed by the new companyWhen Paul was called he said he would come back out to access the issue and never didWe have been ignored and costly unnecessary repairs were doneThe letter stated that several messages were left with no return phone call backPaul called one timeAt this point I want a refund for unnecessary repairsWe feel "taken" and ignoredI want a full refund.Thank you, [redacted] ***