MrRooter Plumbing of Greater Houston

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]Regards,My original problem reported to MRooter was when washing machine discharged water, it backed up in master bath and showerNever had a problem with washing machine What 1-25-has to do with anything is a mystery to me but I will addressOn 1-25-I contacted MrRooter about a sewer line stoppageMrRooter Technician informed me septic tank need to be pumped out I called [redacted] , [redacted] ***, phone [redacted] They pumped both tanks Hydro Jet/Vac inlet field lines, and installed electric sump pump on 1-30-at a cost of $3,200.00, Invoice # *** This company never went under house As to home owner taking apart sewer line to drain under home, this did not happenMrRooter Plumber told me he must have knocked line loose while cleaning lineAs to a fitting being installed backwards and sewer line cut wrong, I am not a plumber and if need repair I need a quote to have fixedAs to sewer line being tied up with rope plumber advise me of this and asked him to give me a quote to repair which I did not receive