thanks for sending the photo of the jacket.It looks pretty bad, but without a chemical analysis, it is difficult to make an accurate evaluation Right now, I cannot offer her any compensation because my workers have informed me that the jacket was quite old and badly stained before dry cleaning, the customer signed her slip to release us from any liability and once again the damage cannot be determined without a chemical analysis It's always difficult when these casualties occur, but one must keep in mind the nature of the fabricand the actual nature of the stain These are adversities that cannot always be overcome by the dry cleanerAlso, it's important to note that our Limit of Liability (10x Cost of Cleaning)is compensation for garments that are like-new that we know we in fact damaged Please feel free to contact me any time
thanks for sending the photo of the jacket.It looks pretty bad, but without a chemical analysis, it is difficult to make an accurate evaluation Right now, I cannot offer her any compensation because my workers have informed me that the jacket was quite old and badly stained before dry cleaning, the customer signed her slip to release us from any liability and once again the damage cannot be determined without a chemical analysis It's always difficult when these casualties occur, but one must keep in mind the nature of the fabricand the actual nature of the stain These are adversities that cannot always be overcome by the dry cleanerAlso, it's important to note that our Limit of Liability (10x Cost of Cleaning)is compensation for garments that are like-new that we know we in fact damaged Please feel free to contact me any time