From: M.S.BContracting & Roofing
small">Date: Mon, Oct 26, at 12:PMSubject: M.S.BRoofing & Contracting- Complaint # ***To: ***@myRevdex.com.orgCc: msbroofing@***.comGood Morning *** ***,This email is regarding our response to the complaint #***It was explained to the customer that we gave them the option of a new roof or a repairThe customer chose to do the repair at a lower costIn turn, there is no guarantee with the repair work that we completedIt was explained to the customer that our recommendations were to provide a new roof with a yr guarantee on our workAt this time, we can try to rectify the issue at an additional cost to the customerBut again, there will not be any guarantee that this will resolve the issues on the propertyIf you need further documentation for your investigation of this complaint, please contact us and we will provide the information to you.
Sincerely,Corinne L.Office Manager
M.S.BRoofing & Contracting "Where Quality Counts"Office #: ###-###-#### Web Site: Msbroofing.net
From: M.S.BContracting & Roofing
small">Date: Mon, Oct 26, at 12:PMSubject: M.S.BRoofing & Contracting- Complaint # ***To: ***@myRevdex.com.orgCc: msbroofing@***.comGood Morning *** ***,This email is regarding our response to the complaint #***It was explained to the customer that we gave them the option of a new roof or a repairThe customer chose to do the repair at a lower costIn turn, there is no guarantee with the repair work that we completedIt was explained to the customer that our recommendations were to provide a new roof with a yr guarantee on our workAt this time, we can try to rectify the issue at an additional cost to the customerBut again, there will not be any guarantee that this will resolve the issues on the propertyIf you need further documentation for your investigation of this complaint, please contact us and we will provide the information to you.
Sincerely,Corinne L.Office Manager
M.S.BRoofing & Contracting "Where Quality Counts"Office #: ###-###-#### Web Site: Msbroofing.net