MSM Productions, Ltd

Re: [redacted] ' s complaint September 2, Dear ***, Complaint Handler, ext 231: I receive [redacted] your letter of August 29, concerning [redacted] 's complaint about her DEAF LIFE subscriptionI E-mailed Ms [redacted] directly on September (yesterday), and am including a copy for your fileI'm also enclosing documentation of her order, and a photocopy of the $refund check (#1053) I sent her to*ay(I also sent her a copy of my E-mail to make sure she gets it.) I trust that this resolves the disputeThank you [redacted] * [redacted] Production/ Circulation Manager, DEAF LIFE Administrative Assistant, MSM Productions, LtdFedTID: 16- Meigs Street Rochester, New York 14620-encsyour letter [redacted] ' s subscription-order form my E-mailed response refund check #1053; $

Re: [redacted]' s complaint
September 2, 2014
Dear [redacted], Complaint Handler, ext 231:
I receive* your letter of August 29, concerning [redacted]'s complaint about her DEAF LIFE subscription. I E-mailed Ms. [redacted] directly on September 1 (yesterday), and am including a copy for your...

file. I'm also enclosing documentation of her order, and a photocopy of the $32.00 refund check (#1053) I sent her to*ay. (I also sent her a copy of my E-mail to make sure she gets it.) I trust that this resolves the dispute. Thank you. [redacted]. [redacted]
Production/ Circulation Manager, DEAF LIFE
Administrative Assistant, MSM Productions, Ltd. Fed. TID: 16-1313501   1095 Meigs Street  Rochester, New York 14620-2405 encs. your letter [redacted]' s subscription-order form my E-mailed response refund check #1053; $32.00