MTC Driver Training

Initial Business Response / [redacted] (1000, 10, 2015/08/31) */ Dear Mr***, In order to be employed as a Class A CDL driver, you must obtain your Class A CDLAs you mentioned in your complaint, you were absent from your CDL testing appointments Due to your absenteeism and failure to obtain your Class A CDL, you were not eligible for hire by the company we had you placed with and therefore due in full for the school's tuition In addition, we offered you several chances to reschedule your CDL test appointment Sincerely, [redacted]

MTC provided hours of training plus an additional hours of training at no additional charge Mrs [redacted] failed of her CDL testing appointments with the Missouri Highway Patrol We feel we went above and beyond in assisting Mrs*** in obtaining her Class A CDL Mrs [redacted] has completed 160+ hours and has a passing GPA, which makes her a graduate of our program It is unfortunate that she was unable to pass the CDL test while attending our school; however we are unable to waive any tuition due.Sincerely, [redacted]

We spoke to Mr***, he did graduate on Nov 8th; however the CDL test sites were closed the following two days for Veterans Day. We were also able to clarify the misinformation given by the VA regarding his enrollment benefits

Ms. [redacted], we are very sorry to hear about the medical issues that arose while attending our program.  While we will certainly assist you finding transportation home, the cost of transportation home is not part of the tuition for the program.  Please...

contact us if you need anything further and good luck with your recovery.

Initial Business Response /* (1000, 10, 2015/08/31) */
Dear Mr. [redacted],
In order to be employed as a Class A CDL driver, you must obtain your Class A CDL. As you mentioned in your complaint, you were absent from your CDL testing appointments.
Due to your absenteeism and failure to obtain your...

Class A CDL, you were not eligible for hire by the company we had you placed with and therefore due in full for the school's tuition.
In addition, we offered you several chances to reschedule your CDL test appointment.
Sincerely,
[redacted]

We are not able to release transcripts or certificates while not in good financial standing with the school.  We have been in contact with Mr. [redacted] and explained this to him.  In addition, we have verified his schooling when requested by potential employers.

Mr. [redacted], unfortunately we are unable to release certificates until all financial obligations to the school are complete.  If you have any further questions please contact my office at [redacted].Thanks![redacted]

MTC provided 160 hours of training plus an additional 160 hours of training at no additional charge.  Mrs. [redacted] failed 4 of her 5 CDL testing appointments with the Missouri Highway Patrol.  We feel we went above and beyond in assisting Mrs. [redacted] in obtaining her Class A...

CDL.  Mrs. [redacted] has completed 160+ hours and has a passing GPA, which makes her a graduate of our program.  It is unfortunate that she was unable to pass the CDL test while attending our school; however we are unable to waive any tuition due.Sincerely,[redacted]