MTC

Hi *** As per our conversation, Mr*** *** **, came to our dealership, signed a contract and drove his new Chevrolet Cruze off the lot on 02/03/17. We had asked him and
his daughter for a few documents the bank was requesting. Once the bank received those documents, they advised us the documents did not comply. MrNieto drove the vehicle for about a month and a half and brought the vehicle back on 03/20/with damages

Complaint: [redacted]
I am rejecting this response because: We weren't told that we were pending any documents and they gave us the car. They did say it had scratches  but I didn't see any. I do leave at the ranch. If I knew I was pending anything I would had not taken the car. I would like my full refund. You all are the expert. If you feel that I only can get the $500 that is fine. I will take the $500. As soon as my daughter left the car the guy right away said it had scratches. It had been raining so it had mud and dirt. So it was hard to see anything. They knew what was going happen so they just said it had scratches. They know how to play the system. I trust you all to do the right thing. Whatever you all suggest I am fine with. Thank you for everything .  
Regards,
[redacted]