Much More Marketing Inc.

We have been in contact with the customer and we are working with the customer to resolve the complaint.Should be resolved within week or two.Thank you,***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

First, we would like to start off by apologizing for the delay in your order’s delivery and for any inconvenience that resulted. Our orders typically arrive to our store within 2-3 weeks but occasionally it does take shorter, or unfortunately longer, amounts of time based on many factors - a couple...

of these would include product availability or the supplier’s truck schedule. We understand that your order arriving to our Outlet Center later than you were expecting brings on different frustrations and we are here to address your concerns. In an effort to make things right, if you would like to still receive the sectional we received on 5/1/18 we would like to offer you free delivery of the merchandise to your home due to the length of time it took to receive it. However, although we do have an ‘All Sales Final’ policy if you still wish to receive a refund for the sectional since we still have it in our possession we can make arrangements for this as well. We will continue to reach out to you so that we may get your thoughts on the different resolution options and see which would be the best option for you so that we can take the necessary actions following that decision. Thank you for your patience in waiting for the order but also thank you for giving us the opportunity to find a solution to the concerns you have expressed. Again, we apologize for the inconvenience and we will continue to try and contact you so that we get this taken care of as quickly as possible for you. Thank you, Bargains and Buyouts