Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below ConsumerMost Recent MessageDate Sent: 6/24/12:59:AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me No attempts were made on their end to obtain further documentation In fact, no one would return my phone messages The issue at hand was my income being unemployment, which is a standard weeks This office took it upon themselves to double my income and think that I was receiving unemployment for weeks I explained this upon my first visit and during every single follow up call I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. No attempts were made on their end to obtain further documentation In fact, no one would return my phone messages The issue at hand was my income being unemployment, which is a standard weeks This office took it upon themselves to double my income and think that I was receiving unemployment for weeks I explained this upon my first visit and during every single follow up call I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue
Regards,
*** ***
I am writing in response to the letter we received from the Revdex.com, dated 5/6/2015, in regard to concern number [redacted].We received this letter here at our Administrative Office last week, and have responded to the concern. Our billing office has reached out and spoken to our customer, and she will no...
longer receive any bills for the visit in June 2014 that was of concern. The customer stated that she is satisfied with this resolution.From our internal review, the bills that were sent were correct, based on the initial income documentation that the customer supplied to our office and the federal regulations that we are required to follow for our sliding fee scale. We were not able to gather the additional documentation that we needed from thecustomer that would have allowed us to adjust these bills. However, we did apologize to our customer for the multiple attempts that she had to make in order to find a resolution to her concern.If you have any questions, please do not hesitate to contact me at[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
ConsumerMost Recent MessageDate Sent: 6/24/2015 12:59:17 AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. No attempts were made on their end to obtain further documentation. In fact, no one would return my phone messages. The issue at hand was my income being unemployment, which is a standard 26 weeks. This office took it upon themselves to double my income and think that I was receiving unemployment for 52 weeks. I explained this upon my first visit and during every single follow up call. I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue. Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below ConsumerMost Recent MessageDate Sent: 6/24/12:59:AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me No attempts were made on their end to obtain further documentation In fact, no one would return my phone messages The issue at hand was my income being unemployment, which is a standard weeks This office took it upon themselves to double my income and think that I was receiving unemployment for weeks I explained this upon my first visit and during every single follow up call I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. No attempts were made on their end to obtain further documentation In fact, no one would return my phone messages The issue at hand was my income being unemployment, which is a standard weeks This office took it upon themselves to double my income and think that I was receiving unemployment for weeks I explained this upon my first visit and during every single follow up call I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue
Regards,
*** ***
I am writing in response to the letter we received from the Revdex.com, dated 5/6/2015, in regard to concern number [redacted].We received this letter here at our Administrative Office last week, and have responded to the concern. Our billing office has reached out and spoken to our customer, and she will no...
longer receive any bills for the visit in June 2014 that was of concern. The customer stated that she is satisfied with this resolution.From our internal review, the bills that were sent were correct, based on the initial income documentation that the customer supplied to our office and the federal regulations that we are required to follow for our sliding fee scale. We were not able to gather the additional documentation that we needed from thecustomer that would have allowed us to adjust these bills. However, we did apologize to our customer for the multiple attempts that she had to make in order to find a resolution to her concern.If you have any questions, please do not hesitate to contact me at[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
ConsumerMost Recent MessageDate Sent: 6/24/2015 12:59:17 AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. No attempts were made on their end to obtain further documentation. In fact, no one would return my phone messages. The issue at hand was my income being unemployment, which is a standard 26 weeks. This office took it upon themselves to double my income and think that I was receiving unemployment for 52 weeks. I explained this upon my first visit and during every single follow up call. I am satisfied with the outcome but I do not appreciate that they are not taking responsibility for their incorrect billing and lack of response to my repeated attempts to correct the issue. Regards,