Mudd Creek

Item shows delivered on the 21st via usps, below in the tracking [redacted]

I just sent you an email on this I would be happy to refund you if you haven't gotten it yet or reprocess it for you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However I highly doubt I actually get the refund Sincerely, [redacted]

We refunded and cancelled the order upon his requestCustomer Service -Mudd Creek

This is in response to the case referenced above for Water bottles that our customer hadn’t received We followed up with them once we got the complaint, because our records had showen that it was received on July 14th: https://tools.usps.com/go/TrackConfirmAction.action?tLabels= [redacted] Below is the email back from [redacted] acknowledging that the order was received Attached is a copy of the invoice Customer Service Mudd Creek From: c [redacted] [mailto: [redacted] @live.com] Sent: Saturday, July 25, 7:PMTo: Mudd Creek - Support Team Subject: Re: RE: Your Mudd Creek Order Confirmation (#***) YesI finally received themThank you From: Mudd Creek - Support Team Sent: Saturday, July 25, 3:43:PMTo: [redacted] @live.comSubject: Re: RE: Your Mudd Creek Order Confirmation (#***) Hey, Just wanted to make sure you got this ok I just got a complaint from the Revdex.com, so I wanted to make sure there weren't any issues.Customer Service Mudd Creek On Mon, Jul at 1:PM , [redacted] < [redacted] @live.com> wrote: Please send it Can I have a tracking number? Date: Mon, Jul 18:48:+0000From: [email protected]: [redacted] @live.comSubject: Re: RE: Your Mudd Creek Order Confirmation (#***) Hey, Sorry for the delay on this Looks like we were on backorder with one of these, but it is now in stock I can get it right out for you Let me know what would work best for you My direct email is [redacted] @muddcreek.comCustomer Service Mudd Creek

Compliant id # [redacted] delivered same day the complaint was filed: https://tools.usps.com/go/TrackConfirmAction.action?tLabels= [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Order refunded on July 10,

This order has been refunded. However, did they provide a tracking number so we can go hunt down the returned items? Customer ServiceMudd Creek

We got your letter for case # [redacted] for our customer [redacted]
We have emailed the customer and are waiting to hear back so we can refund them for the incorrect bottles.
Thanks,
Customer Service
Mudd Creek

This is in response to the case referenced above for 2 Water bottles that our customer hadn’t received.
We followed up with them once we got the complaint, because our records had showen that it was received on July...

14th:
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted]
Below is the email back from [redacted] acknowledging that the order was received.
Attached is a copy of the invoice.
Customer Service
Mudd Creek
From: c ** * [mailto:[redacted]@live.com] Sent: Saturday, July 25, 2015 7:08 PMTo: Mudd Creek - Support Team <[email protected]>Subject: Re: RE: Your Mudd Creek Order Confirmation (#[redacted])
 
Yes. I finally received them. Thank you.
From: Mudd Creek - Support Team <[email protected]>Sent: Saturday, July 25, 2015 3:43:53 PMTo: [redacted]@live.comSubject: Re: RE: Your Mudd Creek Order Confirmation (#[redacted])
 
Hey,
Just wanted to make sure you got this ok.  I just got a complaint from the Revdex.com, so I wanted to make sure there weren't any issues.Customer Service
Mudd Creek
On Mon, 6 Jul at 1:28 PM , [redacted] <[redacted]@live.com> wrote:
Please send it.  Can I have a tracking number?
Date: Mon, 6 Jul 2015 18:48:46 +0000From: [email protected]: [redacted]@live.comSubject: Re: RE: Your Mudd Creek Order Confirmation (#[redacted])
Hey,
Sorry for the delay on this.  Looks like we were on backorder with one of these, but it is now in stock.  I can get it right out for you.  Let me know what would work best for you.
My direct email is [redacted]@muddcreek.comCustomer Service
Mudd Creek

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
However I highly doubt I actually get the refund.
Sincerely,
[redacted]

I am showing that the item shipped and delivered via USPS [redacted]If there is still an issue, don't be afraid to contact us or respond to this message.

We refunded and cancelled the order upon his request. Customer Service -Mudd Creek

Item shows delivered on the 21st via usps, below in the tracking [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I received the refund on 2-17-2016.
Regards,
[redacted]

I just sent you an email on this.  I would be happy to refund you if you haven't gotten it yet or reprocess it for you.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

These items delivered.  If there is a further issue, feel free to contact us.USPS Tracking number: [redacted]