Muenchow Concrete, LLC

Initial Business Response / [redacted] (1000, 11, 2015/09/25) */ We have talked to [redacted] and will resolving his driveway issues Initial Consumer Rebuttal / [redacted] (2000, 13, 2015/10/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) They have committed to fixing the problem, although cannot do it for another monthsI'm ok with that, as Steve is dealing with some health issues, but he also said that he would be sending a letter within a couple days that documents his commitment, and I have not seen the letter yet after eight days

Initial Business Response /* (1000, 16, 2015/07/21) */
*** from *** company examined driveway and noticed what he determined to be minor chemical damage where cars may have been parkedthis is not an issue that neither *** nor Muenchow Concrete can guaranteeDriveway
was installed with an experienced crew to industry standardsCure and seal was applied to finish as was stated in proposalWith regards to coloration *** does not guarantee final color, nor does any other redimix supplierMuenchow Concrete did not add anything that could alter colorationWe have no written or implied warrantee on color
Initial Consumer Rebuttal /* (3000, 18, 2015/07/24) */
In response to *** from *** on July 21, re Muenchow Concrete:
We followed all instructions given by *** Muenchow, to the letter, re the proper curing time needed for the driveway before we could once again continue driving and parking on itWe are home most all of the time (in our 80's)Have one car and park it in the garageIt is stated in ***'s response, quote....."he determined to be minor chemical damage where cars may have been parked on the driveway"To suggest cars should not park on the driveway to avoid damage to the driveway is absurdYes, we have guests from time to time and they do park on the driveway as anyone would expectIncidentally there was never any salt or chemicals put on the driveway
We have been in conversation with the State of Minnesota Attorney General, Lori SwansonThere also are other agencies that can assist usWe were advised to have professional pictures takenMost all concrete sections were takenDuplicates of some pictures are now in the process of being madeWe will deliver them to you ***, along with the copy received from the Attorney General's officeWe hope to have them to you by FridayPease call if you need any additional info
Thank you for all your time and efforts on our behalf

Initial Business Response /* (1000, 11, 2015/09/25) */
We have talked to [redacted] and will resolving his driveway issues.
Initial Consumer Rebuttal /* (2000, 13, 2015/10/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They have committed to fixing the problem,...

although cannot do it for another 8 months. I'm ok with that, as Steve is dealing with some health issues, but he also said that he would be sending a letter within a couple days that documents his commitment, and I have not seen the letter yet after eight days.