While this place was managed by [redacted] I wouldn't mind going hereNow that they are under new management I dislike going hereThey come up with every excuse just to let you know "it isn't our fault "I've had work done on my vehicle when Chuck was aroundI went back to get more work done and there was a new person thereOkI explained my concernThey looked at it told me what it was and fixed itmonths go by I went back (for the same problem) so they can tell me that it's only a day warranty, which isn't on the receiptOk, no problemI paid them again to re-fix the problemmonths later it happens again .I go in explaining the situation, again, and they showed me what was causing it and gave me an estimateSo I decided to get the problem re-fixed again seeing that it'll last at least months I'd be able to save for the big job I was quoted onI bought my own parts this timeThey fixed it, no chargedays later BOOM it happens again (over the weekend)I took it in Monday morning to only be told "IT ISN'T OUR FAULT "The manager did not offer to look at it until I stormed out of the businessThat was poor customer serviceYou don't ever tell your customers its not your faultJust look at it and see if you can re-fix it again even if I had to pay for it
While this place was managed by [redacted] I wouldn't mind going hereNow that they are under new management I dislike going hereThey come up with every excuse just to let you know "it isn't our fault "I've had work done on my vehicle when Chuck was aroundI went back to get more work done and there was a new person thereOkI explained my concernThey looked at it told me what it was and fixed itmonths go by I went back (for the same problem) so they can tell me that it's only a day warranty, which isn't on the receiptOk, no problemI paid them again to re-fix the problemmonths later it happens again .I go in explaining the situation, again, and they showed me what was causing it and gave me an estimateSo I decided to get the problem re-fixed again seeing that it'll last at least months I'd be able to save for the big job I was quoted onI bought my own parts this timeThey fixed it, no chargedays later BOOM it happens again (over the weekend)I took it in Monday morning to only be told "IT ISN'T OUR FAULT "The manager did not offer to look at it until I stormed out of the businessThat was poor customer serviceYou don't ever tell your customers its not your faultJust look at it and see if you can re-fix it again even if I had to pay for it