Muggn'z Family Restaurant

Review: On May**, 2014, I ordered several parts totaling 2088.00 from Z1 Performance. [redacted] and [redacted]. Seller received parts in Aug., didn't notify me. I had to call the seller

to later find that he couldn't ship the items due to what he described as health conditions. I informed him that I had already waited longer than the prescribed time that I was to

receive the items. In addition he did not have the correct parts therefore he stated that he would refund the money. After repeated phone calls, the seller sent me a check for

2088.00 which had insufficient funds, therefore the check bounced. The seller has been avoiding my phone calls. and now the emails. I have all of the emails that have transpired

during the entire situation. It has now been over 90 days since he had agreed to refund the amount of 2088.00 Since the onset of the problem I have noticed that the Seller has

multiple complaints through the Revdex.com as well as multiple complaints through other websites and forums. I believe he is a fraud.Desired Settlement: The seller should refund my 2088.00 in cashiers check certifiable funds since he has proven that his checks are bogus. I also think that this business is set up to swindle money from

buyers. It seems that he has done this to countless others. At this time I don't think that this individual has any intent of returning my money. I don't want to do any further business with this person, and request that he returns the 2088.00 as he has promised.

Consumer

Response:

At this time, I have not been contacted by Z-1 Performance Inc. regarding complaint ID [redacted].Sincerely,

Review: ordered car parts from z-1, original payment was sent via echeck on 5/**/2014, somehow my check became lost between the echeck company and z-1, how it works im not sure? , z1 withdrew funds twice from my account in the amount of 490.00 x2 for a total of 980.00 , I have been in contact via email with a person from z1 and have been given the run around, on june ** I finally recieved the parts I had ordered but still no refund for the 490.00 that was drawn twice,seller did send me 30 dollars cash to cover the overdraft fees that occured because of the double charge, on june [redacted] I was told that a check was just mailed out but seller was unable to give any proof that he had mailed one. I waited untill june ** and still no check arrived so I again contacted seller , seller stated that if check did not arrive by monday june ** he would over night me a check with a tracking number, no check arrived monday ,I have contacted seller multiple times july * an[redacted] and still have not heard from seller, I feel I have been more then patient with seller and would like my money back, which should have been refunded promptly when I was double chargedDesired Settlement: refund in the form of certified funds ,overnighted with a tracking number

Business

Response:

A check was cut as stated to client, and received by client, and deposited by client

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

deposited check, check was returned insuffiecent funds and my bank charged me a fee of 10 dollars, I would like a certified check over nighted with a tracking number for 500 dollars to cover the new fee and the 490 that is still owed to me

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Was at my bank first thing in the morning on Friday to replace the check, even before the client reached out to me. The [redacted] prepared the check ($520 in total), and included a letter from the bank apologizing for the original item being returned, as it was their mistake. By the time the client reached out to me friday the bank check was on it's way to him with tracking provided, and it has now been delivered and signed for. I am very sorry that this occurred and as soon as I realized it, did everything possible to rectify it immediately.

Review: Good were ordered from this supplier last year, the total was 14950 USD. It is now march and we have not received any items from this supplier. We just want a refund of the amount paid.Desired Settlement: We just want the total amount refunded to our bank account.

Business

Response:

A refund is being arranged per conversations with the buyer.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

The deadline they gave was [redacted] March. I somehow doubt this would be met.

For now can you please put this complaint on hold until the [redacted] of March 2014.

Business

Response:

The majority of the invoice was for special order items- this is indicated on our website, as well as on the invoice itself, at the bottom. Including but not limited to, the timing belt kit for your specific stroker, the lifters, the injectors, the oil pump, the fuel components, the intake manifold/throtle body setup, oil sump setup, the bearings, the clutch/flywheel - all and more ordered in specifically for you. I've begun coordinating the returns and associated credits with our vendors on these items. Again, I am not at all opposed to the refund, and we can coordinate which you need/which you don't and I can return, to arrive at the refund amount. I need to physically be back at the warehouse to finalize the return and your refund. At this point I'm stuck between the mercy of the insurance company and dr's office to coordinate getting me in for the epidural. But I am confident we can resolve everything between shipping and refund this month, as most of the work required between the insurance company and my [redacted] have been done.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

?

I know for a fact that we will unlikely get the refund sometime this month.

He has promised alot but never delivered and there are other people on the internet that are in the same position as me.

Is it possible to have the case opened until we know what happens this month?

Sincerely,

Review: I paid for an order of performance car parts in December of 2011. To date I have not received the full order, but it has been partially completed. I have asked repeatedly to either complete the order in full or refund the balance. Neither has happened and I have emailed several times but have been ignored for the past 3 weeks.Desired Settlement: As I have told Z1, I either want the parts I ordered or the balance of the order refunded.

Business

Response:

I've been traveling due to an ongoing family medical situation but will contact the client upon my return to the office and make arrangements for the refund

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not find this acceptable because he has been promising a refund since September of 2012.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Sorry I just saw the initial complaint was filed 6/*. That is the same day I said I would, and did, re-send the refund to the client. I had previously mailed one out to the original address we had for the client, per his invoice, but it eventually was returned to us as undeliverable (I guess he didn’t leave a forwarding address)

But yes, he has received a full and complete refund

I apologize for the late reply but this was sitting in my spam folder, and I only just saw it

The client was sent a full and complete refund via fedex tracking [redacted]. It was received, signed for, and the check cashed, before this complaint was ever filed by the client. Should you require any additional information from me regarding this item, please let me know. I would appreciate it if you could update the file accordingly

Thank you

Also with respect to the matter below, the client and I entered into a payment plan - hoping to wrap him up with one more payment. I did another installment a few weeks back which he confirmed receipt of

Just trying to get any of these issues resolved and repaid in full, and from now on, staying away from any such esoteric orders, there are just too many delays with manufacturing and suppliers that are beyond my control. Would rather let it be another vendors problem, not mine

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has not been resolved but partial payments have been refunded. Though it has been several weeks since our last contact he appears, although slow, to be repaying the outstanding balance.

Sincerely,

Review: I purchased aftermarket car parts from this supplier at the begining of June 2014. After paying for the items, the supplier stopped answering phone calls and would only answer emails about once a week to say either parts were missing or would blame heath issues on not delivering the product. I was finally told that the parts were ready to ship on 7/**, but the supplier will not respond to any further attempts to contact him.Desired Settlement: A refund in the form of a certified check or the delivery of my order

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Z-1 Performance Inc. has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

Review: On November *, 2014 I entered an agreement with z-1 performance to purchase an aftermarket car part for $560.00. I paid for the part using an e-check service as requested by z-1 performance and the funds were withdrawn for my checking account. After not receiving the part for months and many excuses from z-1, I requested a refund, which was agreed to by z-1 performance on march **, 2015. Many e-mails later I still do not have my refund. The last correspondence with z-1 performance was that my refund was mailed on April ** and my correct address was confirmed. I believe the entire deal from the beginning to be a scam.Desired Settlement: As I have requested and as agreed to by Z-1 performance I would like my refund to be in the form of a cashiers check.

Consumer

Response:

At this time, I have been contacted directly by Z-1 Performance regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

I still have not received my refund.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: Earlier this year, in the May 2014 timeframe, I reached an agreement with Z-1 Performance, Inc to purchase some automotive parts in the amount of $9748. To this day, after countless excuses, delays, and empty promises the parts have never arrived.

The seller claims to have shipped the items but the tracking number leads to no where, thus Z-1 agreed to a full refund. Yet again, after claiming to have wired the money it too seems to be lost.Desired Settlement: I have requested a full refund via wire transfer, just like the way I sent the money to him. The seller has all the details he needs to complete the wire transfer.

Consumer

Response:

At this time, I have not been contacted by Z-1 Performance Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: I paid for an automotive accessory. When the business owner could not provide the accessory, I asked for a refund, which he agreed to provide.

I contacted him on 3/**/14 by telephone. During the call he agreed to refund my money. And I have yet to receive anything.Desired Settlement: I would just like Z1 Performance to honor their word and refund the dollar amount I sent them.

Business

Response:

Sorry I just saw the initial complaint was filed 6/*. That is the same day I said I would, and did, re-send the refund to the client. I had previously mailed one out to the original address we had for the client, per his invoice, but it eventually was returned to us as undeliverable (I guess he didn’t leave a forwarding address)

But yes, he has received a full and complete refund

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: A part was ordered in March of 2013. It was never received so requested a refund. Was sent a check with insufficient funds to be able to cash it. Contacted the bank the check was from and they informed me of the insufficient funds.Desired Settlement: Return of my money

Business

Response:

The order was cancelled at the clients request and a full refund in the form of certified funds had been issued and received by the customer

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,