Mullaly Furniture Finishing Service, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The reason I am not satisfied with this resolution is because they are saying that I return in a month saying that I had suspension problems when they had the car for a monthAudi dealer had my son's car five days after we bought it
we bought it on 08-29-and they took it in 09-04-and return it to us 09-27-2014.The reason I found the car suspension problems it was because I stop at Kearny mesa Infiniti on 09-27-to make an appointment for Them could cut a key so we could have an extra keyAt the infiniti dealer there is where we found out that the car had suspension problems because they told us that Audi of San Diego decline repairs

This is in response to the Revdex.com complaint from [redacted].  Mr. [redacted] purchased the used vehicle, a 2005 Inifiniti G35 on August 29, 2014.  You will see on the attachment, the vehicle was sold with warranty coverage for the drive train (engine/transmission and all internal...

lubricated parts) but no other warranty was purchased by Mr. [redacted] nor was any implied.  However, when he explained he had issues with his clutch upon returning home, we agreed to pay the entire repair as a one-time goodwill gesture.  Over a month later, Mr. [redacted] returned to the dealership saying there was further repairs needed for the suspension.  Again, in the interests of trying to help, I agreed to split the cost of the repair with them but in exchange I will require that they sign a release stating that it's understood there would be no further goodwill assistance in the future.  We feel we went above and beyond in an effort to satisfy Mr. [redacted] in this case.
Sincerely,
[redacted]
General Manager
Audi San Diego
[redacted].[redacted]@audisandiego.com